Lenovo ThinkBook 14's Bluetooth and camera disappeared and usb ports aren't working

A

Anjali Charlton

Hey there! I recently ran into a problem with my Lenovo ThinkBook 14 where the camera and Bluetooth drivers suddenly disappeared and my usb ports are also no longer working. I just got this laptop around 6 months ago and I have never run into this problem before. I have tried rebooting, doing a hard reset, and I have also tried a hard reset using the pinhole button on the bottom but nothing is working. I saw a questions very similar to mine so I tried the steps to fix it which were going into device manager and then expand Bluetooth but for some reason when I go into device manager it doesn't

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