How to fix bad recovery email address

J

jjoseph2

Someone was able to stick a wrong recovery email address on my personal Microsoft account. It has effectively locked the account for now.The questions that come up for recovery are not very helpful.I haven't used outlook or hotmail for over 10 years.Essentially nearly the same for Skype (maybe a bit less)I just signed up for Xbox -- but if i select that -- it asks me then for consoles I'm not using - as opposed to my Desktop.I know I've bought microsoft 365 -- but I can't get in there to be certain of my credit card data they are asking for.(i think i put it in).There's no chat or phone numb

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