DVD burner problem on Windows 10

W

wilcoxonae

Hi. I had my desktop PC updated about a year ago from 8.1 to 10. I am having problems trying to burn document and image files to DVD. I can play the DVDs I created before but can`t burn new ones. Also the external DVD burner is the same.The "properties" for the DVD drive say it is working properly, but it isn`t. Can anyone advise me on this please .

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