Lost digital Windows 11 Pro licence

  • Thread starter Montassar DRAIEF
  • Start date
M

Montassar DRAIEF

Hello,I purchased and upgraded my windows 11 to Pro version back in 2021 through MS store. Last week I bought a new laptop pre-installed with Windows Home and wanted to transfer my Pro licence to new laptop.I signed in with same account and can see the purchase in my order history but trying to activate windows I get an error that no Pro licence is fiund nor linked to my account. In addition, it seems the link associated to my purchase is not working as i get a http error when I click on it. I am blocked as I cannot transfer this licence and don’t want to purchase a new one.Can anyone help on

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