How can I get confirmation ID

[DUSKO SAVATOVIC]

I need to activate WIndows. I have installation ID. In the past I called a toll-free number and keyed in this number. An automated system then told me confirmation Id. Microsoft has now changed this system, probably with an AI BOT which is totally useless. I cannot get to the point to enter my Installation ID. Does anybody know how to reach support for this. I've been trying hi and low, but no joy.Thanks.

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