bluetooth is not showing up on device manager or connecting to any devices

[armin niazi]

this is the picture of the Bluetooth and devices page (i bought my pc and my Wi-Fi card a week ago Wi-Fi is working but for some reason Bluetooth isn't working)my wifi card bluetooth cable is connected to usb36 and the other end is secured (checked this 4 times by the way )ANY help would be appreciated :]]]]

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