File History will not back up all files to my external drive.

[J. Stanwood]

I am running Windows 10. I used to have file history running to back up client data on an external drive. File history works, but it backs up all the non-essential stuff and not the most important data. Is there any way to force it to recognize a drive where the files are? And I have checked for errors, restarted file history, disconnected and reconnected the drive, used a different location, etc. Nothing works.

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