CPDFPrintHelper Error: RegOpenKeyEx Failed and WinExec Failed

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CarlS1099

I'm experiencing an issue with printing documents from OnBase on Windows 10. I've confirmed that Adobe (the default PDF viewer) has the necessary permissions, the printer driver is up-to-date, and other applications are printing correctly.OnBase downloads files to the user's temporary folder and then uses Adobe to print them. After printing, the files are typically deleted from the temporary folder. However, in this case, the files are not being deleted, indicating that the printing process is failing.I've reached out to the application vendor's technical support, but they believe the issue is

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