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Damon Steed
Hi, please can you help me. My daughter has a new laptop with windows 11. She had to create a Microsoft account to set it up. when she tried to log in it said no internet connection. The laptop showed that it was connected to Wi-Fi and my internets working fine for all other devices. We restarted the laptop and the router. That didn’t work. We restarted it in safe mode as suggested by the community page. now it says something about getting an app but the store link doesn’t work. We’ve restarted again with the advanced option and done something. So now when we click on sign in nothing happens.
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