J
John44A
Hi,When I turn on my computer it prompts me to enter my BitLocker Recovery Key. I was able to get it from my Microsoft account however, when I enter the key it tells me that it is incorrect. I have tried using multiple command prompts in the advanced options part of troubleshooting with no luck. I have been able to determine that it is C drive that is locked but no matter what commands I do I can’t seem to get it unlocked. I only have one Microsoft account and have confirmed the serial numbers match both what is on the bottom of my laptop and the recovery section on my account. Please someone
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