Windows 7 - Application's File Dialog sees files but Explorer and Terminal do not...

M

Matt T471

Good Evening Microsoft Community...long-time-user first-time poster. Thank you all.I'm attempting to help someone backup the files from a legacy system running in Windows 7 and for some reason the application's file dialog shows the files with the lock icon similar to encrypted files, but the Windows Explorer and the Terminal don't see these files or folders even when looking for hidden and system files. I thought it might be a permissions issue but Windows can't see the file at all, and the application file dialog can't tell me anything about the files' owner. We're attempting to back up

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