How do I stop the app pool name from showing in the LOGON_USER server variable?

D

dmcdivitt

I have several applications hosted by an IIS server cluster. The LOGON_USER server variable is used to identify users and grant permissions. The applications have run several years without issue. Last week the app pool name began showing in the LOGON_USER server variable and users could not work. I made test applications use the production database so users could work. Each morning I go to the production URL for each app and it shows my user ID on the page. Later in the day when I do that again it shows the app pool name. Another department manages server keeping then patched and updated. I do

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