I can’t login to my Windows. Hello isn’t working and my PIN keeps showing (code: 0xd0000225)

R

Reagan McGuire

Hello everyone I am at my absolute wit’s end. I cannot login to my laptop (it is a Lenovo ThinkPad) and I have no idea why. My laptop recognizes my face, starts to say Hello and login but then it jumps to asking for my PIN because Windows Hello failed for whatever reason. THEN it does not recognize my PIN. it says “Something went wrong and your PIN isn’t avaliable (code 0xd0000225). Click to set up your PIN again.” So when i try to set up my PIN again, it does the windows hello and then I get stuck in a loop.I’ve tried clicking sign-in options to use my microsoft password, but it only gives me

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