University have disabled my account and I have lost access to my administrator account with all my data/files - how do I fix this?

M

MoHamHaf

Hi,When I setup my personal computer over 4 years ago, I used my university account to get access to Microsoft Windows, meaning my PC was setup using that account as the administrator.Fast forward to now, the university disabled my account and I am now unable to get into my account which has my last 4 years worth of data & personal files on it.When I try entering the password to the account, I get the error message: "your credentials could not be verified".I saw a forum post about this error message in which the top reply recommended restarting in safe mode and trying again to which I was

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