Need Help Changing windows 10 log in password to reset device

V

vosaci

Hi i am trying to change windows 10 log in password to reset my device. When i go to Microsoft online page to change the password it changes but when I'm at the point where it is required to sign in with password it doesn't work. I have tried changing the local password but that doesn't work either, i have no idea what password it needs please help thanks.

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