USB audio interface causes windows crashes

M

MeniVar

hi all,I've been having this problem for a long time.My OMEN laptop is used for music production, and connected via USB to an audio interface when I work.the system just suddenly freezes, no keyboard/mouse reaction, and the only thing I can do is a hard shut down. I don't get a blue screen, and the display stays stuck with the app view until I shut it down. I have two different interfaces and it happens with both, and never happens when using the onboard sound.this is not an occasional thing - happens several times each session... I'm not sure how to get system error information, hope someone

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