Server Restart - Event 1003

[Ian Zahn]

Hi, We have a HP ML350 G3 with Windows 2003 SP2. It is used for WSUS, Print
Server, Etrust Admin Server, SQLAnywhere database and some small IIS programs.

The server is rebooting sporaticly, not at the smae time each day, not every
day but nearly sometimes multi times a day. I think it is driver related but
how do I diagnose this? It actually stared probably 6 months ago, but very
seldom, now it is daily.
I have run the latest HP drivers through it, though not the printer drivers
that it hosts. Is there a program like pstat that I can run? I ran this but
do not understand output.
Here is the system error 1003
Error code 000000d1, parameter1 00000008, parameter2 d0000002, parameter3
00000001, parameter4 ba2309f8
Any suggestion or tools will greatly be appreciated.

thanks

Ian

 

[Dave Patrick]

One of these articles may help.

You receive a "Stop 0xD1" error message when you try to establish a TCP/IP
session
(829120) - When you try to establish a TCP/IP session, your computer may
stop responding, and you may receive a "Stop 0xD1" error message.
http://support.microsoft.com/kb/829120/en-us

You receive a "DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP 0xD1" error message, and
your Windows Server 2003-based computer stops responding
(835166) - Provides a resolution for a problem that occurs when your Windows
Server 2003-based computer stops responding and you receive a STOP 0xD1
error message.
http://support.microsoft.com/kb/835166/en-us

"DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)" Stop error occurs in Windows Server
2003 when you remove a USB device
(867754) - A Microsoft Windows Server 2003-based computer may stop
responding, and you may receive a "DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)"
Stop error.
http://support.microsoft.com/kb/867754/en-us

"STOP 0xD1" error message when you run the Device Path Exerciser tool in
Windows Server 2003 64-Bit Edition
(833869) - Fixes a problem in the Scsiport.sys file that generates a Stop
error during Device Path Exerciser testing. Device Path Exerciser is a
component of the Hardware Compatibility Test Kit.
http://support.microsoft.com/kb/833869/en-us

Computer Stops Responding with "DRIVER_IRQL_NOT_LESS_OR_EQUAL" Stop Error If
CD-ROM Drive or Tape Device Is Connected to SCSI Controller
(821138) - Computer stops responding with 0xD1 bug check if the computer has
a CD-ROM drive or tape device on a boot controller that uses a Storport.sys
storage driver.
http://support.microsoft.com/kb/821138/en-us

The Afd.sys file triggers a "Stop 0x000000D1" error on a Windows Server
2003-based computer
(894070) - Fixes a problem where the Afd.sys file triggers a Stop 0xD1 error
in Windows Server 2003.
http://support.microsoft.com/kb/894070/en-us

Error message in Windows Server 2003 "Stop 0x000000D1(00000000, 00000002,
00000000, 00000000)"
(923417) - Describes an issue that you may receive a Stop error on a
computer that is running Windows Server 2003. Provides a hotfix to resolve
this issue.
http://support.microsoft.com/kb/923417/en-us

An updated Storport storage driver is available for Windows Server 2003
(932755) - You may receive a Stop 0xD1 error when ...
http://support.microsoft.com/kb/932755/en-us



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Ian Zahn" wrote:
> Hi, We have a HP ML350 G3 with Windows 2003 SP2. It is used for WSUS,
> Print
> Server, Etrust Admin Server, SQLAnywhere database and some small IIS
> programs.
>
> The server is rebooting sporaticly, not at the smae time each day, not
> every
> day but nearly sometimes multi times a day. I think it is driver related
> but
> how do I diagnose this? It actually stared probably 6 months ago, but very
> seldom, now it is daily.
> I have run the latest HP drivers through it, though not the printer
> drivers
> that it hosts. Is there a program like pstat that I can run? I ran this
> but
> do not understand output.
> Here is the system error 1003
> Error code 000000d1, parameter1 00000008, parameter2 d0000002, parameter3
> 00000001, parameter4 ba2309f8
> Any suggestion or tools will greatly be appreciated.
>
> thanks
>
> Ian

 

[Ian Zahn]

Thanks Dave

I had loaded all HP Drivers but I think think this one was the fix.
http://support.microsoft.com/kb/932755/en-us

The server hasn't rebooted in 30 hours.


"Dave Patrick" wrote:

> One of these articles may help.
>
> You receive a "Stop 0xD1" error message when you try to establish a TCP/IP
> session
> (829120) - When you try to establish a TCP/IP session, your computer may
> stop responding, and you may receive a "Stop 0xD1" error message.
> http://support.microsoft.com/kb/829120/en-us
>
> You receive a "DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP 0xD1" error message, and
> your Windows Server 2003-based computer stops responding
> (835166) - Provides a resolution for a problem that occurs when your Windows
> Server 2003-based computer stops responding and you receive a STOP 0xD1
> error message.
> http://support.microsoft.com/kb/835166/en-us
>
> "DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)" Stop error occurs in Windows Server
> 2003 when you remove a USB device
> (867754) - A Microsoft Windows Server 2003-based computer may stop
> responding, and you may receive a "DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)"
> Stop error.
> http://support.microsoft.com/kb/867754/en-us
>
> "STOP 0xD1" error message when you run the Device Path Exerciser tool in
> Windows Server 2003 64-Bit Edition
> (833869) - Fixes a problem in the Scsiport.sys file that generates a Stop
> error during Device Path Exerciser testing. Device Path Exerciser is a
> component of the Hardware Compatibility Test Kit.
> http://support.microsoft.com/kb/833869/en-us
>
> Computer Stops Responding with "DRIVER_IRQL_NOT_LESS_OR_EQUAL" Stop Error If
> CD-ROM Drive or Tape Device Is Connected to SCSI Controller
> (821138) - Computer stops responding with 0xD1 bug check if the computer has
> a CD-ROM drive or tape device on a boot controller that uses a Storport.sys
> storage driver.
> http://support.microsoft.com/kb/821138/en-us
>
> The Afd.sys file triggers a "Stop 0x000000D1" error on a Windows Server
> 2003-based computer
> (894070) - Fixes a problem where the Afd.sys file triggers a Stop 0xD1 error
> in Windows Server 2003.
> http://support.microsoft.com/kb/894070/en-us
>
> Error message in Windows Server 2003 "Stop 0x000000D1(00000000, 00000002,
> 00000000, 00000000)"
> (923417) - Describes an issue that you may receive a Stop error on a
> computer that is running Windows Server 2003. Provides a hotfix to resolve
> this issue.
> http://support.microsoft.com/kb/923417/en-us
>
> An updated Storport storage driver is available for Windows Server 2003
> (932755) - You may receive a Stop 0xD1 error when ...
> http://support.microsoft.com/kb/932755/en-us
>
>
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Ian Zahn" wrote:
> > Hi, We have a HP ML350 G3 with Windows 2003 SP2. It is used for WSUS,
> > Print
> > Server, Etrust Admin Server, SQLAnywhere database and some small IIS
> > programs.
> >
> > The server is rebooting sporaticly, not at the smae time each day, not
> > every
> > day but nearly sometimes multi times a day. I think it is driver related
> > but
> > how do I diagnose this? It actually stared probably 6 months ago, but very
> > seldom, now it is daily.
> > I have run the latest HP drivers through it, though not the printer
> > drivers
> > that it hosts. Is there a program like pstat that I can run? I ran this
> > but
> > do not understand output.
> > Here is the system error 1003
> > Error code 000000d1, parameter1 00000008, parameter2 d0000002, parameter3
> > 00000001, parameter4 ba2309f8
> > Any suggestion or tools will greatly be appreciated.
> >
> > thanks
> >
> > Ian
>

 

[Dave Patrick]

You're welcome. We'll keep our fingers crossed /

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Ian Zahn" wrote:
> Thanks Dave
>
> I had loaded all HP Drivers but I think think this one was the fix.
> http://support.microsoft.com/kb/932755/en-us
>
> The server hasn't rebooted in 30 hours.
>
>
> "Dave Patrick" wrote:
>
>> One of these articles may help.
>>
>> You receive a "Stop 0xD1" error message when you try to establish a
>> TCP/IP
>> session
>> (829120) - When you try to establish a TCP/IP session, your computer may
>> stop responding, and you may receive a "Stop 0xD1" error message.
>> http://support.microsoft.com/kb/829120/en-us
>>
>> You receive a "DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP 0xD1" error message,
>> and
>> your Windows Server 2003-based computer stops responding
>> (835166) - Provides a resolution for a problem that occurs when your
>> Windows
>> Server 2003-based computer stops responding and you receive a STOP 0xD1
>> error message.
>> http://support.microsoft.com/kb/835166/en-us
>>
>> "DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)" Stop error occurs in Windows
>> Server
>> 2003 when you remove a USB device
>> (867754) - A Microsoft Windows Server 2003-based computer may stop
>> responding, and you may receive a "DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)"
>> Stop error.
>> http://support.microsoft.com/kb/867754/en-us
>>
>> "STOP 0xD1" error message when you run the Device Path Exerciser tool in
>> Windows Server 2003 64-Bit Edition
>> (833869) - Fixes a problem in the Scsiport.sys file that generates a Stop
>> error during Device Path Exerciser testing. Device Path Exerciser is a
>> component of the Hardware Compatibility Test Kit.
>> http://support.microsoft.com/kb/833869/en-us
>>
>> Computer Stops Responding with "DRIVER_IRQL_NOT_LESS_OR_EQUAL" Stop Error
>> If
>> CD-ROM Drive or Tape Device Is Connected to SCSI Controller
>> (821138) - Computer stops responding with 0xD1 bug check if the computer
>> has
>> a CD-ROM drive or tape device on a boot controller that uses a
>> Storport.sys
>> storage driver.
>> http://support.microsoft.com/kb/821138/en-us
>>
>> The Afd.sys file triggers a "Stop 0x000000D1" error on a Windows Server
>> 2003-based computer
>> (894070) - Fixes a problem where the Afd.sys file triggers a Stop 0xD1
>> error
>> in Windows Server 2003.
>> http://support.microsoft.com/kb/894070/en-us
>>
>> Error message in Windows Server 2003 "Stop 0x000000D1(00000000, 00000002,
>> 00000000, 00000000)"
>> (923417) - Describes an issue that you may receive a Stop error on a
>> computer that is running Windows Server 2003. Provides a hotfix to
>> resolve
>> this issue.
>> http://support.microsoft.com/kb/923417/en-us
>>
>> An updated Storport storage driver is available for Windows Server 2003
>> (932755) - You may receive a Stop 0xD1 error when ...
>> http://support.microsoft.com/kb/932755/en-us
>>
>>
>>
>> --
>>
>> Regards,
>>
>> Dave Patrick ....Please no email replies - reply in newsgroup.
>> Microsoft Certified Professional
>> Microsoft MVP [Windows]
>> http://www.microsoft.com/protect
>>
>> "Ian Zahn" wrote:
>> > Hi, We have a HP ML350 G3 with Windows 2003 SP2. It is used for WSUS,
>> > Print
>> > Server, Etrust Admin Server, SQLAnywhere database and some small IIS
>> > programs.
>> >
>> > The server is rebooting sporaticly, not at the smae time each day, not
>> > every
>> > day but nearly sometimes multi times a day. I think it is driver
>> > related
>> > but
>> > how do I diagnose this? It actually stared probably 6 months ago, but
>> > very
>> > seldom, now it is daily.
>> > I have run the latest HP drivers through it, though not the printer
>> > drivers
>> > that it hosts. Is there a program like pstat that I can run? I ran
>> > this
>> > but
>> > do not understand output.
>> > Here is the system error 1003
>> > Error code 000000d1, parameter1 00000008, parameter2 d0000002,
>> > parameter3
>> > 00000001, parameter4 ba2309f8
>> > Any suggestion or tools will greatly be appreciated.
>> >
>> > thanks
>> >
>> > Ian
>>