Printin Problems

Palula Brasil · Apr 1, 2008

Previously in microsoft.public.windows.inetexplorer.ie6.browser, I wrote:

I´m having printing problems specifically with IE6, so I decided to
re-install it from scratch hoping to the problem solved. When I try to
re-install IE, I get this message (my system is in Brazilian Portuguese so
I´ll try to translate):The install process can´t download missing files
using a not mapped UNC path with drive letters...

Does anybody how I can resolve this matter?
Thanks!

-------

Well I managed to re-install IE6 in the computer (Win98SE by the way) and
the problem is still occuring. So the guys thought I should cross-post this
problem to these two discussion groups (win8.gen_discussion and
win98.prinitn). So I gave it a shot.

Anybody out there can help me with a solution?
Thank you!

PA Bear [MS MVP] · Apr 1, 2008

Previous thread history FYI:
http://groups.google.com/group/micr...e6.browser/browse_frm/thread/21f80caacc7a5cfb
--
~PA Bear

Palula Brasil wrote:
> Previously in microsoft.public.windows.inetexplorer.ie6.browser, I wrote:
>
> I´m having printing problems specifically with IE6, so I decided to
> re-install it from scratch hoping to the problem solved. When I try to
> re-install IE, I get this message (my system is in Brazilian Portuguese so
> I´ll try to translate):The install process can´t download missing files
> using a not mapped UNC path with drive letters...
>
> Does anybody how I can resolve this matter?
> Thanks!
>
> -------
>
> Well I managed to re-install IE6 in the computer (Win98SE by the way) and
> the problem is still occuring. So the guys thought I should cross-post
> this
> problem to these two discussion groups (win8.gen_discussion and
> win98.prinitn). So I gave it a shot.
>
> Anybody out there can help me with a solution?
> Thank you!

MEB · Apr 1, 2008

From that thread:

Re-installed IE6 because of printer problem, temporarily fixed or did not
fix printing problem.

PaBear suggested:

Given the history of this thread, I would suspect that a printer-related
Add-on (Tools > Manage add-ons) is causing the problem (e.g., your installed
printer software might not be Win9x-compatible).

Try beginning a new thread about the issue in this newsgroup:
microsoft.public.win98.printing

Tip: That's not a very busy newsgroup anymore. I'd recommend crossposting
to microsoft.public.win98.gen_discussion newsgroup, too.

PA Bear
------------

Pa's suggestion may be the case, so how about informing us concerning what
the printer is [make and model] and software version being used.

Did the printer [from within IE] work before and suddenly quit?

If so, try re-installing the printer software.

--
MEB http://peoplescounsel.orgfree.com
--
_________

PCR · Apr 1, 2008

Palula Brasil wrote:
| Previously in microsoft.public.windows.inetexplorer.ie6.browser, I
| wrote:
|
| I´m having printing problems specifically with IE6, so I decided to
| re-install it from scratch hoping to the problem solved. When I try to
| re-install IE, I get this message (my system is in Brazilian
| Portuguese so I´ll try to translate):The install process can´t
| download missing files using a not mapped UNC path with drive
| letters...
|
| Does anybody how I can resolve this matter?
| Thanks!
|
| -------
|
| Well I managed to re-install IE6 in the computer (Win98SE by the way)
| and the problem is still occuring.

I see in the original thread you said: "When I send a printing Job, IE6
closes abrutply, failing to trigger the prinitng job", at Bear's urging.
Too bad the overinstall of IE he suggested did not work.

(a) As MEB asked, did the printer ever work with IE?
(b) Does it happen no matter what site IE is at?
(c) What happens when you just select Print Preview...?...
http://www.winhelponline.com/articl...e-instead-of-displaying-the-page-preview.html
Maybe try the cure for that.
(d) Does printing work well with other apps, say Notepad?
(e) Do you have any BHOs (Browser Helper Objects) installed?

Maybe, yea, try reinstalling the printer, as MEB said, as it may need to
put something into the Registry relating to the printer.

To see whether you have a BHO...

http://www.definitivesolutions.com/ 's BHODemon
This one was free last I knew. It renames the BHO executable & can
"undo" that..

http://www.pcmag.com/ 's BHOCop removes a BHO's Registry entries & can
"undo" that. It found a Browser Helper Object called Wavehelper Class,
created by "Wavetop", that was building a monstrosity of an error log
called "Logit.txt" in here. "START button, Find, F/F, Logit.txt"-- see
one?

http://windowsxp.mvps.org/toolbarcop.htm
Freeware ToolbarCop also can remove "unwanted Toolbands, Toolbar icons
and Browser Helper Objects". The site says XP-- but the version 3.4
offered seems to be working fine in my Win98!

| So the guys thought I should
| cross-post this problem to these two discussion groups
| (win8.gen_discussion and win98.prinitn). So I gave it a shot.
|
| Anybody out there can help me with a solution?
| Thank you!

You are welcome.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

PA Bear [MS MVP] · Apr 2, 2008

PCR wrote:
<snip>
> I see in the original thread you said: "When I send a printing Job, IE6
> closes abrutply, failing to trigger the prinitng job", at Bear's urging.
> Too bad the overinstall of IE he suggested did not work.

But it /did/ work, just not for very long =>
http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/c629ec4b4650d66e
(26 March), then
http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/fb51f6c81b85eecd
(28 March).
--
~PA Bear

Palula Brasil · Apr 2, 2008

I´ll look in all these options and try it out.
And I´ll return to tell about the overcome (failure or success).
Thanks!

"PCR" <pcrrcp@netzero.net> escreveu na mensagem
news:ODg6nzHlIHA.4244@TK2MSFTNGP06.phx.gbl...
> Palula Brasil wrote:
> | Previously in microsoft.public.windows.inetexplorer.ie6.browser, I
> | wrote:
> |
> | I´m having printing problems specifically with IE6, so I decided to
> | re-install it from scratch hoping to the problem solved. When I try to
> | re-install IE, I get this message (my system is in Brazilian
> | Portuguese so I´ll try to translate):The install process can´t
> | download missing files using a not mapped UNC path with drive
> | letters...
> |
> | Does anybody how I can resolve this matter?
> | Thanks!
> |
> | -------
> |
> | Well I managed to re-install IE6 in the computer (Win98SE by the way)
> | and the problem is still occuring.
>
> I see in the original thread you said: "When I send a printing Job, IE6
> closes abrutply, failing to trigger the prinitng job", at Bear's urging.
> Too bad the overinstall of IE he suggested did not work.
>
> (a) As MEB asked, did the printer ever work with IE?
> (b) Does it happen no matter what site IE is at?
> (c) What happens when you just select Print Preview...?...
>
http://www.winhelponline.com/articl...e-instead-of-displaying-the-page-preview.html
> Maybe try the cure for that.
> (d) Does printing work well with other apps, say Notepad?
> (e) Do you have any BHOs (Browser Helper Objects) installed?
>
> Maybe, yea, try reinstalling the printer, as MEB said, as it may need to
> put something into the Registry relating to the printer.
>
> To see whether you have a BHO...
>
> http://www.definitivesolutions.com/ 's BHODemon
> This one was free last I knew. It renames the BHO executable & can
> "undo" that..
>
> http://www.pcmag.com/ 's BHOCop removes a BHO's Registry entries & can
> "undo" that. It found a Browser Helper Object called Wavehelper Class,
> created by "Wavetop", that was building a monstrosity of an error log
> called "Logit.txt" in here. "START button, Find, F/F, Logit.txt"-- see
> one?
>
> http://windowsxp.mvps.org/toolbarcop.htm
> Freeware ToolbarCop also can remove "unwanted Toolbands, Toolbar icons
> and Browser Helper Objects". The site says XP-- but the version 3.4
> offered seems to be working fine in my Win98!
>
> | So the guys thought I should
> | cross-post this problem to these two discussion groups
> | (win8.gen_discussion and win98.prinitn). So I gave it a shot.
> |
> | Anybody out there can help me with a solution?
> | Thank you!
>
> You are welcome.
>
> --
> Thanks or Good Luck,
> There may be humor in this post, and,
> Naturally, you will not sue,
> Should things get worse after this,
> PCR
> pcrrcp@netzero.net
>
>

PCR · Apr 2, 2008

Palula Brasil wrote:
| I´ll look in all these options and try it out.
| And I´ll return to tell about the overcome (failure or success).

Yes. Keep us informed. Also...

Did it work for a while after you did that over-install of IE? For how
long? Can you recall what you did before it failed again?

| Thanks!

You are welcome.

| "PCR" <pcrrcp@netzero.net> escreveu na mensagem
| news:ODg6nzHlIHA.4244@TK2MSFTNGP06.phx.gbl...
|> Palula Brasil wrote:
|> | Previously in microsoft.public.windows.inetexplorer.ie6.browser, I
|> | wrote:
|> |
|> | I´m having printing problems specifically with IE6, so I decided to
|> | re-install it from scratch hoping to the problem solved. When I
|> | try to re-install IE, I get this message (my system is in Brazilian
|> | Portuguese so I´ll try to translate):The install process can´t
|> | download missing files using a not mapped UNC path with drive
|> | letters...
|> |
|> | Does anybody how I can resolve this matter?
|> | Thanks!
|> |
|> | -------
|> |
|> | Well I managed to re-install IE6 in the computer (Win98SE by the
|> | way) and the problem is still occuring.
|>
|> I see in the original thread you said: "When I send a printing Job,
|> IE6 closes abrutply, failing to trigger the prinitng job", at Bear's
|> urging. Too bad the overinstall of IE he suggested did not work.
|>
|> (a) As MEB asked, did the printer ever work with IE?
|> (b) Does it happen no matter what site IE is at?
|> (c) What happens when you just select Print Preview...?...
|>
|
http://www.winhelponline.com/articl...e-instead-of-displaying-the-page-preview.html
|> Maybe try the cure for that.
|> (d) Does printing work well with other apps, say Notepad?
|> (e) Do you have any BHOs (Browser Helper Objects) installed?
|>
|> Maybe, yea, try reinstalling the printer, as MEB said, as it may
|> need to put something into the Registry relating to the printer.
|>
|> To see whether you have a BHO...
|>
|> http://www.definitivesolutions.com/ 's BHODemon
|> This one was free last I knew. It renames the BHO executable & can
|> "undo" that..
|>
|> http://www.pcmag.com/ 's BHOCop removes a BHO's Registry entries &
|> can "undo" that. It found a Browser Helper Object called Wavehelper
|> Class, created by "Wavetop", that was building a monstrosity of an
|> error log called "Logit.txt" in here. "START button, Find, F/F,
|> Logit.txt"-- see one?
|>
|> http://windowsxp.mvps.org/toolbarcop.htm
|> Freeware ToolbarCop also can remove "unwanted Toolbands, Toolbar
|> icons and Browser Helper Objects". The site says XP-- but the
|> version 3.4 offered seems to be working fine in my Win98!
|>
|> | So the guys thought I should
|> | cross-post this problem to these two discussion groups
|> | (win8.gen_discussion and win98.prinitn). So I gave it a shot.
|> |
|> | Anybody out there can help me with a solution?
|> | Thank you!
|>
|> You are welcome.
|>
|> --
|> Thanks or Good Luck,
|> There may be humor in this post, and,
|> Naturally, you will not sue,
|> Should things get worse after this,
|> PCR
|> pcrrcp@netzero.net

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

PCR · Apr 2, 2008

PA Bear [MS MVP] wrote:
| PCR wrote:
| <snip>
|> I see in the original thread you said: "When I send a printing Job,
|> IE6 closes abrutply, failing to trigger the prinitng job", at Bear's
|> urging. Too bad the overinstall of IE he suggested did not work.
|
| But it /did/ work, just not for very long =>
|
http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/c629ec4b4650d66e
| (26 March),

It says...
"Worked!
Thanks!"

| then
http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/fb51f6c81b85eecd
| (28 March).

It says...
"Oops!
The problem re-started. I was able to reinstall Internet
Explorer but the problem is occuring again."

Hmmm... I was interpreting that to mean the process of the over-install
of IE worked, but the problem of printing was still there. However, it
could well be as you say-- that the printing problem went & returned.

Then-- what was done in the interim, if anything?

| --
| ~PA Bear

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

PA Bear [MS MVP] · Apr 2, 2008

PCR wrote:
> PA Bear [MS MVP] wrote:
>> PCR wrote:
>> <snip>
>>> I see in the original thread you said: "When I send a printing Job,
>>> IE6 closes abrutply, failing to trigger the prinitng job", at Bear's
>>> urging. Too bad the overinstall of IE he suggested did not work.
>>
>> But it /did/ work, just not for very long =>
>>
> http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/c629ec4b4650d66e
>> (26 March),
>
> It says...
> "Worked!
> Thanks!"
>
>> then
> http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/fb51f6c81b85eecd
>> (28 March).
>
> It says...
> "Oops!
> The problem re-started. I was able to reinstall Internet
> Explorer but the problem is occuring again."
>
> Hmmm... I was interpreting that to mean the process of the over-install
> of IE worked, but the problem of printing was still there. However, it
> could well be as you say-- that the printing problem went & returned.
>
> Then-- what was done in the interim, if anything?

Good question.

PCR · Apr 2, 2008

Brian A. · Apr 2, 2008

"Palula Brasil" <palula@oi.com.br> wrote in message
news:OIVHtlClIHA.4076@TK2MSFTNGP05.phx.gbl...
> Previously in microsoft.public.windows.inetexplorer.ie6.browser, I wrote:
>
> I´m having printing problems specifically with IE6, so I decided to
> re-install it from scratch hoping to the problem solved. When I try to
> re-install IE, I get this message (my system is in Brazilian Portuguese so
> I´ll try to translate):The install process can´t download missing files
> using a not mapped UNC path with drive letters...
>
> Does anybody how I can resolve this matter?
> Thanks!
>
> -------
>
> Well I managed to re-install IE6 in the computer (Win98SE by the way) and
> the problem is still occuring. So the guys thought I should cross-post this
> problem to these two discussion groups (win8.gen_discussion and
> win98.prinitn). So I gave it a shot.
>
> Anybody out there can help me with a solution?
> Thank you!
>
>

HOW TO: Troubleshoot Printing Problems in Windows 95, Windows 98, and Windows
Millennium Edition
http://support.microsoft.com/default.aspx?scid=kben-us128345

How to Troubleshoot Spool32 Error Messages
http://support.microsoft.com/default.aspx?scid=kben-us191949

Err Msg: Spool32 Caused an Invalid Page Fault in Module WNPP32.DLL...
http://support.microsoft.com/default.aspx?scid=kben-us143394

Error Message When Printing Multiple Fonts in the Fonts Folder
http://support.microsoft.com/default.aspx?scid=kben-us208252

Err Msg: SPOOL32 Caused a General Protection Fault in Module...
http://support.microsoft.com/default.aspx?scid=kben-us190825

Error Message: Spool32 Caused an Invalid Page Fault in Module Lxacpprt.dll
http://support.microsoft.com/default.aspx?scid=kben-us306619

Various Error Messages Caused By MTX or Matrix Virus
http://support.microsoft.com/default.aspx?scid=kben-us242191

Error Messages if Wsock32.dll File Is Damaged or Missing
http://support.microsoft.com/default.aspx?scid=kben-us298436

The Ultimate Windows Spool32 FAQ
http://www.starkreality.com/~callen/spool32.htm

--

Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Printin Problems

Palula Brasil

PA Bear [MS MVP]

MEB

PCR

PA Bear [MS MVP]

Palula Brasil

PCR

PCR

PA Bear [MS MVP]

PCR

Brian A.

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