One solution for the "Error 170: The requested resource is in use" error when starting the Windows F

K

Kevin Cotreau

Hi All,



I recently got this error on a Windows 2003 server while trying to start the
Windows Firewall/Internet Connection Service (ICS): "Error 170: The
requested resource is in use". This also seems to affect Small Business
Server (SBS) too if the previous posts are any indication. After researching
it, there seemed to be very little that is concrete out there regarding a
solution, but based on what I did right before I got the error, I was
quickly led right to the solution.



A little background: Right before this error popped up, I had just run the
Routing and Remote Access Wizard (RRAS) to set up routing between a local
network card and a VPN. The firewall was then turned off as an unrelated
test, and around this time, I was totally cut off from the server, which was
remotely located. Once at the remote location, it was clear one symptom was
that the server had connectivity out but nothing could get back in, even
though the firewall was technically off. Trying to turn on the firewall gave
the 170 error.



I just went back into RRAS and deleted the server and the firewall started
after a reboot (It might start immediately, but I don't think I even
bothered to test that). Of course, if you are actively using RRAS, you
should copy all settings before deleting the server and re-creating it. This
is also probably why the solution of running the Configure E-mail and
Internet Connection Wizard given for SBS sometimes also works.



Also I want to mention the solution I found recommended by Steven Zhu, MCSE
from Microsoft Online Partner Support, since it deserves a try either before
or after my solution as you decide based on your specific configuration. If
you have a complex RRAS configuration, it may solve the problem without
having to delete the server, but it may introduce some problem that I can't
anticipate here. I was about to try this solution, but I ultimately didn't
need to. His solution is to make sure that the Network Connections, Windows
Management Instrumentation, and Remote Procedure Call (RPC) services are
running, and if they are, reset Winsock by running the following command
from a command prompt: "netsh winsock reset" (without quotation mark). The
following article about recovering from Winsock2 corruption might be
helpful: http://support.microsoft.com/kb/811259/.



I hope this helps someone.

Kevin Cotreau
MCSE+I, MCNE, et al.
 
R

Robert L [MVP - Networking]

Kevin,

We have seen many people had this errors without resolution. Thank you for the post.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Kevin Cotreau" <u4ic61@hotmail.com> wrote in message news:Wc6dnWVem8trdDLbnZ2dnUVZ_vyinZ2d@comcast.com...
Hi All,



I recently got this error on a Windows 2003 server while trying to start the
Windows Firewall/Internet Connection Service (ICS): "Error 170: The
requested resource is in use". This also seems to affect Small Business
Server (SBS) too if the previous posts are any indication. After researching
it, there seemed to be very little that is concrete out there regarding a
solution, but based on what I did right before I got the error, I was
quickly led right to the solution.



A little background: Right before this error popped up, I had just run the
Routing and Remote Access Wizard (RRAS) to set up routing between a local
network card and a VPN. The firewall was then turned off as an unrelated
test, and around this time, I was totally cut off from the server, which was
remotely located. Once at the remote location, it was clear one symptom was
that the server had connectivity out but nothing could get back in, even
though the firewall was technically off. Trying to turn on the firewall gave
the 170 error.



I just went back into RRAS and deleted the server and the firewall started
after a reboot (It might start immediately, but I don't think I even
bothered to test that). Of course, if you are actively using RRAS, you
should copy all settings before deleting the server and re-creating it. This
is also probably why the solution of running the Configure E-mail and
Internet Connection Wizard given for SBS sometimes also works.



Also I want to mention the solution I found recommended by Steven Zhu, MCSE
from Microsoft Online Partner Support, since it deserves a try either before
or after my solution as you decide based on your specific configuration. If
you have a complex RRAS configuration, it may solve the problem without
having to delete the server, but it may introduce some problem that I can't
anticipate here. I was about to try this solution, but I ultimately didn't
need to. His solution is to make sure that the Network Connections, Windows
Management Instrumentation, and Remote Procedure Call (RPC) services are
running, and if they are, reset Winsock by running the following command
from a command prompt: "netsh winsock reset" (without quotation mark). The
following article about recovering from Winsock2 corruption might be
helpful: http://support.microsoft.com/kb/811259/.



I hope this helps someone.

Kevin Cotreau
MCSE+I, MCNE, et al.
 
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