Computer only registers 16 RAM - have 64

[NCVET61]

My BIOS battery went dead. When I replaced the battery and started my
computer, it only registered 16 MB of RAM. I have 64 MB RAM on 2 - 32 banks
and 2 empty slots. It is an older HP Platinum 40 with W95 whicjh I had
upgraded to W98SE2. I can't find anyway to get it to register the 64 MB RAM.
I tried MS Cong and F1 setup to no avail.

 

[Jeff Richards]

Is there another reference somewhere in BIOS setup to a 16Mb memory limit or
boundary, or some mention of an option to enable or disable a memory hole or
gap at 16Mb?
--
Jeff Richards
MS MVP (Windows - Shell/User)
"NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
news:AFD335DF-E0C6-40A9-AD88-C331AA0D0FB5@microsoft.com...
> My BIOS battery went dead. When I replaced the battery and started my
> computer, it only registered 16 MB of RAM. I have 64 MB RAM on 2 - 32
> banks
> and 2 empty slots. It is an older HP Platinum 40 with W95 whicjh I had
> upgraded to W98SE2. I can't find anyway to get it to register the 64 MB
> RAM.
> I tried MS Cong and F1 setup to no avail.

 

[NCVET61]

No where that I can find. f1 setup shows the memory at 16, but it's "blue"
and I can not access it to change it there. in MS Config, advance, - "limit
memory to" is checked and has 16. I tried unchecking it, and I tried
increasing the memory to 64 but to no avail

"Jeff Richards" wrote:

> Is there another reference somewhere in BIOS setup to a 16Mb memory limit or
> boundary, or some mention of an option to enable or disable a memory hole or
> gap at 16Mb?
> --
> Jeff Richards
> MS MVP (Windows - Shell/User)
> "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> news:AFD335DF-E0C6-40A9-AD88-C331AA0D0FB5@microsoft.com...
> > My BIOS battery went dead. When I replaced the battery and started my
> > computer, it only registered 16 MB of RAM. I have 64 MB RAM on 2 - 32
> > banks
> > and 2 empty slots. It is an older HP Platinum 40 with W95 whicjh I had
> > upgraded to W98SE2. I can't find anyway to get it to register the 64 MB
> > RAM.
> > I tried MS Cong and F1 setup to no avail.
>
>
>

 

[philo]

"NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
news:2F5C002D-76AB-4B4C-8C75-CEDFFAD19145@microsoft.com...
> No where that I can find. f1 setup shows the memory at 16, but it's "blue"
> and I can not access it to change it there. in MS Config, advance, -
"limit
> memory to" is checked and has 16. I tried unchecking it, and I tried
> increasing the memory to 64 but to no avail
>
> "Jeff Richards" wrote:
>
> > Is there another reference somewhere in BIOS setup to a 16Mb memory
limit or
> > boundary, or some mention of an option to enable or disable a memory
hole or
> > gap at 16Mb?
> > --
> > Jeff Richards
> > MS MVP (Windows - Shell/User)
> > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > news:AFD335DF-E0C6-40A9-AD88-C331AA0D0FB5@microsoft.com...
> > > My BIOS battery went dead. When I replaced the battery and started my
> > > computer, it only registered 16 MB of RAM. I have 64 MB RAM on 2 - 32
> > > banks
> > > and 2 empty slots. It is an older HP Platinum 40 with W95 whicjh I had
> > > upgraded to W98SE2. I can't find anyway to get it to register the 64
MB
> > > RAM.
> > > I tried MS Cong and F1 setup to no avail.
> >
> >
> >


Unless your bios sees the full 64 megs, there is no point in trying to get
windows to detect it.
My guess is that you simply loosened the RAM when you went in there and
changed the cmos battery.
With the power cord disconnected,
open the case, remove, then reseat the RAM.
then make sure the bios detects the full amount

 

[NCVET61]

I did that. I pulled both and reinstalled them to no avail. I thought about
switching them into slots 3 & 4 but I wasn't sure if that would do any harm.

"philo" wrote:

>
> "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> news:2F5C002D-76AB-4B4C-8C75-CEDFFAD19145@microsoft.com...
> > No where that I can find. f1 setup shows the memory at 16, but it's "blue"
> > and I can not access it to change it there. in MS Config, advance, -
> "limit
> > memory to" is checked and has 16. I tried unchecking it, and I tried
> > increasing the memory to 64 but to no avail
> >
> > "Jeff Richards" wrote:
> >
> > > Is there another reference somewhere in BIOS setup to a 16Mb memory
> limit or
> > > boundary, or some mention of an option to enable or disable a memory
> hole or
> > > gap at 16Mb?
> > > --
> > > Jeff Richards
> > > MS MVP (Windows - Shell/User)
> > > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > > news:AFD335DF-E0C6-40A9-AD88-C331AA0D0FB5@microsoft.com...
> > > > My BIOS battery went dead. When I replaced the battery and started my
> > > > computer, it only registered 16 MB of RAM. I have 64 MB RAM on 2 - 32
> > > > banks
> > > > and 2 empty slots. It is an older HP Platinum 40 with W95 whicjh I had
> > > > upgraded to W98SE2. I can't find anyway to get it to register the 64
> MB
> > > > RAM.
> > > > I tried MS Cong and F1 setup to no avail.
> > >
> > >
> > >
>
>
> Unless your bios sees the full 64 megs, there is no point in trying to get
> windows to detect it.
> My guess is that you simply loosened the RAM when you went in there and
> changed the cmos battery.
> With the power cord disconnected,
> open the case, remove, then reseat the RAM.
> then make sure the bios detects the full amount
>
>
>

 

[NCVET61]

Another thing that baffles me... Why does it show 16 when I only have two 32
MB sticks? Why not 32?

"philo" wrote:

>
> "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> news:2F5C002D-76AB-4B4C-8C75-CEDFFAD19145@microsoft.com...
> > No where that I can find. f1 setup shows the memory at 16, but it's "blue"
> > and I can not access it to change it there. in MS Config, advance, -
> "limit
> > memory to" is checked and has 16. I tried unchecking it, and I tried
> > increasing the memory to 64 but to no avail
> >
> > "Jeff Richards" wrote:
> >
> > > Is there another reference somewhere in BIOS setup to a 16Mb memory
> limit or
> > > boundary, or some mention of an option to enable or disable a memory
> hole or
> > > gap at 16Mb?
> > > --
> > > Jeff Richards
> > > MS MVP (Windows - Shell/User)
> > > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > > news:AFD335DF-E0C6-40A9-AD88-C331AA0D0FB5@microsoft.com...
> > > > My BIOS battery went dead. When I replaced the battery and started my
> > > > computer, it only registered 16 MB of RAM. I have 64 MB RAM on 2 - 32
> > > > banks
> > > > and 2 empty slots. It is an older HP Platinum 40 with W95 whicjh I had
> > > > upgraded to W98SE2. I can't find anyway to get it to register the 64
> MB
> > > > RAM.
> > > > I tried MS Cong and F1 setup to no avail.
> > >
> > >
> > >
>
>
> Unless your bios sees the full 64 megs, there is no point in trying to get
> windows to detect it.
> My guess is that you simply loosened the RAM when you went in there and
> changed the cmos battery.
> With the power cord disconnected,
> open the case, remove, then reseat the RAM.
> then make sure the bios detects the full amount
>
>
>

 

[philo]

"NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
news:CDA53288-2D90-4E19-A9CB-9F8EBF032A4A@microsoft.com...
> Another thing that baffles me... Why does it show 16 when I only have two
32
> MB sticks? Why not 32?
>


Well...the RAM may have gotten "zapped" by static when you opened the case
and possibly made contact with the RAM.
If even one stick of RAM has been damaged, you may see some small odd amount
..

If you have any spare ram sticks give them a try...
be sure to use caution


>
> >
> > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > news:2F5C002D-76AB-4B4C-8C75-CEDFFAD19145@microsoft.com...
> > > No where that I can find. f1 setup shows the memory at 16, but it's
"blue"
> > > and I can not access it to change it there. in MS Config, advance, -
> > "limit
> > > memory to" is checked and has 16. I tried unchecking it, and I tried
> > > increasing the memory to 64 but to no avail
> > >
> > > "Jeff Richards" wrote:
> > >
> > > > Is there another reference somewhere in BIOS setup to a 16Mb memory
> > limit or
> > > > boundary, or some mention of an option to enable or disable a memory
> > hole or
> > > > gap at 16Mb?
> > > > --
> > > > Jeff Richards
> > > > MS MVP (Windows - Shell/User)
> > > > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > > > news:AFD335DF-E0C6-40A9-AD88-C331AA0D0FB5@microsoft.com...
> > > > > My BIOS battery went dead. When I replaced the battery and started
my
> > > > > computer, it only registered 16 MB of RAM. I have 64 MB RAM on 2 -
32
> > > > > banks
> > > > > and 2 empty slots. It is an older HP Platinum 40 with W95 whicjh I
had
> > > > > upgraded to W98SE2. I can't find anyway to get it to register the
64
> > MB
> > > > > RAM.
> > > > > I tried MS Cong and F1 setup to no avail.
> > > >
> > > >
> > > >
> >
> >
> > Unless your bios sees the full 64 megs, there is no point in trying to
get
> > windows to detect it.
> > My guess is that you simply loosened the RAM when you went in there and
> > changed the cmos battery.
> > With the power cord disconnected,
> > open the case, remove, then reseat the RAM.
> > then make sure the bios detects the full amount
> >
> >
> >

 

[Fan924]

Who makes the bios in your machine? Is there a version number?

 

[NCVET61]

American Magatrends, Inc V. 1.00.04.DNOR

"Fan924" wrote:

> Who makes the bios in your machine? Is there a version number?
>
>

 

[Fan924]

Did you try to reset the bios to default values?

 

[NCVET61]

Sad to say I don't have any.

"philo" wrote:

>
> "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> news:CDA53288-2D90-4E19-A9CB-9F8EBF032A4A@microsoft.com...
> > Another thing that baffles me... Why does it show 16 when I only have two
> 32
> > MB sticks? Why not 32?
> >
>
>
> Well...the RAM may have gotten "zapped" by static when you opened the case
> and possibly made contact with the RAM.
> If even one stick of RAM has been damaged, you may see some small odd amount
> ..
>
> If you have any spare ram sticks give them a try...
> be sure to use caution
>
>
> >
> > >
> > > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > > news:2F5C002D-76AB-4B4C-8C75-CEDFFAD19145@microsoft.com...
> > > > No where that I can find. f1 setup shows the memory at 16, but it's
> "blue"
> > > > and I can not access it to change it there. in MS Config, advance, -
> > > "limit
> > > > memory to" is checked and has 16. I tried unchecking it, and I tried
> > > > increasing the memory to 64 but to no avail
> > > >
> > > > "Jeff Richards" wrote:
> > > >
> > > > > Is there another reference somewhere in BIOS setup to a 16Mb memory
> > > limit or
> > > > > boundary, or some mention of an option to enable or disable a memory
> > > hole or
> > > > > gap at 16Mb?
> > > > > --
> > > > > Jeff Richards
> > > > > MS MVP (Windows - Shell/User)
> > > > > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > > > > news:AFD335DF-E0C6-40A9-AD88-C331AA0D0FB5@microsoft.com...
> > > > > > My BIOS battery went dead. When I replaced the battery and started
> my
> > > > > > computer, it only registered 16 MB of RAM. I have 64 MB RAM on 2 -
> 32
> > > > > > banks
> > > > > > and 2 empty slots. It is an older HP Platinum 40 with W95 whicjh I
> had
> > > > > > upgraded to W98SE2. I can't find anyway to get it to register the
> 64
> > > MB
> > > > > > RAM.
> > > > > > I tried MS Cong and F1 setup to no avail.
> > > > >
> > > > >
> > > > >
> > >
> > >
> > > Unless your bios sees the full 64 megs, there is no point in trying to
> get
> > > windows to detect it.
> > > My guess is that you simply loosened the RAM when you went in there and
> > > changed the cmos battery.
> > > With the power cord disconnected,
> > > open the case, remove, then reseat the RAM.
> > > then make sure the bios detects the full amount
> > >
> > >
> > >
>
>
>

 

[philo]

"NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
news:EF1CB7D0-4EF1-4D45-B63A-F709D8B3BF03@microsoft.com...
> Sad to say I don't have any.
>

Try removing the RAM again and be sure the contacts are clean.
be sure to take caution for static discharge.
the contacts can be cleaned with a pencil eraser, the be sure to wipe off
any residue.
look in the machine and blow any dust from the slots...
then reseat the RAM or possibly try the other two slots.

If you cannot get the full 64 megs detected...
if you have a computer repair shop in town...they may be kind enough to just
give you some replacement sticks
or sell them at a low price.
A few 32 megs sticks should not cost much


> "philo" wrote:
>
> >
> > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > news:CDA53288-2D90-4E19-A9CB-9F8EBF032A4A@microsoft.com...
> > > Another thing that baffles me... Why does it show 16 when I only have
two
> > 32
> > > MB sticks? Why not 32?
> > >
> >
> >
> > Well...the RAM may have gotten "zapped" by static when you opened the
case
> > and possibly made contact with the RAM.
> > If even one stick of RAM has been damaged, you may see some small odd
amount
> > ..
> >
> > If you have any spare ram sticks give them a try...
> > be sure to use caution
> >
> >
> > >
> > > >
> > > > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > > > news:2F5C002D-76AB-4B4C-8C75-CEDFFAD19145@microsoft.com...
> > > > > No where that I can find. f1 setup shows the memory at 16, but
it's
> > "blue"
> > > > > and I can not access it to change it there. in MS Config,
advance, -
> > > > "limit
> > > > > memory to" is checked and has 16. I tried unchecking it, and I
tried
> > > > > increasing the memory to 64 but to no avail
> > > > >
> > > > > "Jeff Richards" wrote:
> > > > >
> > > > > > Is there another reference somewhere in BIOS setup to a 16Mb
memory
> > > > limit or
> > > > > > boundary, or some mention of an option to enable or disable a
memory
> > > > hole or
> > > > > > gap at 16Mb?
> > > > > > --
> > > > > > Jeff Richards
> > > > > > MS MVP (Windows - Shell/User)
> > > > > > "NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
> > > > > > news:AFD335DF-E0C6-40A9-AD88-C331AA0D0FB5@microsoft.com...
> > > > > > > My BIOS battery went dead. When I replaced the battery and
started
> > my
> > > > > > > computer, it only registered 16 MB of RAM. I have 64 MB RAM on
2 -
> > 32
> > > > > > > banks
> > > > > > > and 2 empty slots. It is an older HP Platinum 40 with W95
whicjh I
> > had
> > > > > > > upgraded to W98SE2. I can't find anyway to get it to register
the
> > 64
> > > > MB
> > > > > > > RAM.
> > > > > > > I tried MS Cong and F1 setup to no avail.
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > > Unless your bios sees the full 64 megs, there is no point in trying
to
> > get
> > > > windows to detect it.
> > > > My guess is that you simply loosened the RAM when you went in there
and
> > > > changed the cmos battery.
> > > > With the power cord disconnected,
> > > > open the case, remove, then reseat the RAM.
> > > > then make sure the bios detects the full amount
> > > >
> > > >
> > > >
> >
> >
> >

 

[Fan924]

Go into the AMI BIOS Setup utility.
Copy down your current bios setup so you can put it all back if this
does not work.

To set your PC to its default values, Select:
AUTO CONFIGURATION WITH BIOS DEFAULTS

 

[NCVET61]

Yes, but to no avail. I'm begining to think the memory went bad. I'm really
careful to discharge any static before I go inside, but.... ?

"Fan924" wrote:

> Did you try to reset the bios to default values?
>
>

 

[NCVET61]

How do I get into the AMI BIOS set up? F1 setup won't allow me into the BIOS
settings. But F1 is where I reset the default settings, and I thought that
would reset BIOS too.

"Fan924" wrote:

> Go into the AMI BIOS Setup utility.
> Copy down your current bios setup so you can put it all back if this
> does not work.
>
> To set your PC to its default values, Select:
> AUTO CONFIGURATION WITH BIOS DEFAULTS
>
>
>

 

[Fan924]

I believe AMI used the delete key to get into the bios setup.

 

[Fan924]

I have an old AMI bios manual here. In this version, it does not auto
detect external memory size. You have to enter the bios and change the
memory size when you add memory cards.

When you pulled the battery, you lost any customizing done to your
bios settings.

 

[NCVET61]

It didn't work. I think I'll try to get new memory and see what that does. I
appreciate everyone's help, THANKS !!!

"Fan924" wrote:

> I believe AMI used the delete key to get into the bios setup.
>
>

 

[philo]

"NCVET61" <NCVET61@discussions.microsoft.com> wrote in message
news:264C2292-DD28-4947-9AAE-57F14924026F@microsoft.com...
> It didn't work. I think I'll try to get new memory and see what that does.
I
> appreciate everyone's help, THANKS !!!
>
> "Fan924" wrote:
>
> > I believe AMI used the delete key to get into the bios setup.
> >
> >

Hope you get your machine working..

Please post back with the results

 

[MEB]

"Fan924" <a924fan@yahoo.com> wrote in message
news:5c2c51eb-b11d-412c-8867-9de49e2c074d@a9g2000prl.googlegroups.com...
| I have an old AMI bios manual here. In this version, it does not auto
| detect external memory size. You have to enter the bios and change the
| memory size when you add memory cards.
|
| When you pulled the battery, you lost any customizing done to your
| bios settings.

American Magatrends, Inc V. 1.00.04.DNOR
Press DEL or INS to enter BIOS setup.
There may be a need for one of two tools, one called AMIDIAG.[once free
from AMI - advanced configuration/diagnostic utility] and/or AMISETUP
[Robert Muchsel - advanced AMI BIOS setup], or another BIOS tool. You may
still find the free or shareware AMI tools on the Internet.

http://www.ami.com/support/bios.cfm - AMI BIOS support

----
AMI BIOS beep codes

Indicator Message
One Short Beep - DRAM Refresh Failure
Two Short Beeps - Parity Circuit Failure
Three Short Beeps - Base 64k RAM Failure
Four Short Beeps - System Timer Failure
Five Short Beeps - Processor Failure
Six Short Beeps - Keyboard Controller Error
Seven Short Beeps - Virtual Mode Exception Error
Eight Short Beeps - Display Memory Failure
Nine Short Beeps - ROM BIOS Checksum Failure
One Long and Three Short Beeps - Base/Extended Memory Failure
One Long and Eight Short Beeps - Display/Retrace Test Failure

--
MEB http://peoplescounsel.orgfree.com
--
_________