netgear FA310 trouble..............

[jstich]

Hello, I have a win 98 se computer .It was working ,but a little slow. So I
ran the internet repair program.Now I can't get the modem to ' talk' to the
computer.It's a high speed (10 mbps) modem.I have to limit it to 10 mbps, or
the internet will switch off, as the building internet guy has it set up that
way. Now the modem doesn't even have the one led that used to signify a
signal. i've tried re installing it and entering the parameters again with no
results. It is a Netgear FA 310 modem.I've tried for hours to get it going
again with no luck. Any help is appreciated.

 

[James]

A general rule: if it used to work and now it doesn't, it's probably a
software error. With Internet access, it is slightly different. As long as
you didn't mess with your connection configuration, and as long as you have
paid your bill, you should still have access.

It may be worth checking with your ISP to see if there is a reason you don't
have access. If they don't report a problem, try completely uninstalling
your router or modem and all your internet accounts in Windows, then
reinstall and configure. If that doesn't work, your modem may be broken.
Borrow a similar modem from someone else if you can, and test it on your
computer. If it works then your modem is broken, if it doesn't then you have
a more serious software error probably caused by a virus.

If the latter is the case, you may want to back up your personal files to
CD, wipe your hard drive by deleting your primary partition, creating a new
one, formatting and reinstall Windows. This is the last resort. Only
reinstall if you know for a fact you are using a modem that works for
someone else with the same connection type. It may seem a little extreme to
reinstall Windows, but trust me it is faster than diagnosing and fixing a
software error of this sort. Hope this helps, sir.

JM


"jstich" <jstich@discussions.microsoft.com> wrote in message
news:3877C730-07AD-43C6-8FE4-A819C8FB10B0@microsoft.com...
> Hello, I have a win 98 se computer .It was working ,but a little slow. So
> I
> ran the internet repair program.Now I can't get the modem to ' talk' to
> the
> computer.It's a high speed (10 mbps) modem.I have to limit it to 10 mbps,
> or
> the internet will switch off, as the building internet guy has it set up
> that
> way. Now the modem doesn't even have the one led that used to signify a
> signal. i've tried re installing it and entering the parameters again with
> no
> results. It is a Netgear FA 310 modem.I've tried for hours to get it going
> again with no luck. Any help is appreciated.

 

[John Dulak]

jstich wrote:
> Hello, I have a win 98 se computer .It was working ,but a little slow. So I
> ran the internet repair program.Now I can't get the modem to ' talk' to the
> computer.It's a high speed (10 mbps) modem.I have to limit it to 10 mbps, or
> the internet will switch off, as the building internet guy has it set up that
> way. Now the modem doesn't even have the one led that used to signify a
> signal. i've tried re installing it and entering the parameters again with no
> results. It is a Netgear FA 310 modem.I've tried for hours to get it going
> again with no luck. Any help is appreciated.

jstich:

The Netgear FA310 is a network card (NIC) not a modem. Try the
troubleshooting link here.

http://kbserver.netgear.com/products/FA310TX.asp

HTH & GL

John

--
\\\||///
------------------o000----(o)(o)----000o----------------
----------------------------()--------------------------
'' Madness takes its toll - Please have exact change. ''

John Dulak - Gnomeway Services - http://tinyurl.com/2qs6o6

 

[philo]

"jstich" <jstich@discussions.microsoft.com> wrote in message
news:3877C730-07AD-43C6-8FE4-A819C8FB10B0@microsoft.com...
> Hello, I have a win 98 se computer .It was working ,but a little slow. So
I
> ran the internet repair program.Now I can't get the modem to ' talk' to
the
> computer.It's a high speed (10 mbps) modem.I have to limit it to 10 mbps,
or
> the internet will switch off, as the building internet guy has it set up
that
> way. Now the modem doesn't even have the one led that used to signify a
> signal. i've tried re installing it and entering the parameters again with
no
> results. It is a Netgear FA 310 modem.I've tried for hours to get it going
> again with no luck. Any help is appreciated.

I think you meant "net card" not modem.


Try booting to safe mode and deleteing all instances of Network adaptors


then reboot and install the correct drivers