S
Susie
Hi there,
I'm having problems installing SP2 also. I've tried several things from
this board, but my current error message is this one (0x87FF36B0) so that's
why I'm on this thread.
I've tried "Restore" and that didn't work. I've tried changing permissions
in the register. That seemed to get rid of some errors, but another would
appear. I'm not sure what log to look at to figure out what's going on.
(I'm not that savy on computers.) I'm not sure I'd know what the log was
telling me, anyway. My svcpak.log has errors in it. I don't know which
one's are critical. The first one that appears, in the 3rd line, is:
4.781: Failed To Enable SE_SHUTDOWN_PRIVILEGE
Is there anyone out there that can help me?
Thanks!
"Pat Walters [MSFT]" wrote:
> "Angie",
>
> I am sorry you are running into this issue. The best bet for you will be to
> do two things:
> 1. Take your operating system back to the day before you installed it.
> 2. Install SP2 from a different location.
> I'll show you both procedures here:
>
> 1. As you boot the machine, press F8 to enter Safe Mode.
> 2. Log into the local Administrator account.
> 3. Click Start
> 4. Click Run
> 5. type: msconfig
> 6. Click OK or hit the <Enter> key.
> 7. When the System Configuration Utility opens, make sure you are looking at
> the General tab.
> 8. Click the "Launch System Restore" button. This will open a wizard.
> 9. On the calendar in the wizard, select the date before you started trying
> to install SP2.
> 10. Click OK through the wizard and reboot. This should bring you back to a
> point where you can be ready to install SP2 again.
>
> Try installing SP2 from a different location, such as here:
>
> SP2 is available at the Microsoft Download Center (please disregard the IT
> Professionals and Developers portion of this, as it will run on an
> individual computer as well: (266 MB))
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a
>
>
> Please reply back to this thread and let us know how this goes!
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> "Angie" <Angie@discussions.microsoft.com> wrote in message
> news:613A0B74-92A6-400A-A253-D826BA069E50@microsoft.com...
> > Also this error code preceded the last one I posted... just kept clicking
> on
> > all the Failure logs I have. 80070005
> >
> > "Angie" wrote:
> >
> > > I can't update to SP2. It begins the installation for a little while
> and
> > > stops... says "The requested section was not present in the activation
> > > content. Service pack 2 installation did not complete." I have to then
> > > close that box and it says it didn't install. Doesn't give me any other
> > > clues as to why it stopped.
> > >
> > > I have rebooted, cleared off 7 GIGs of space on my C: drive and that
> doesn't
> > > help.
> > >
> > > Anyone know whats going on?
> > >
> > > Thanks - Angie
>
>
>
I'm having problems installing SP2 also. I've tried several things from
this board, but my current error message is this one (0x87FF36B0) so that's
why I'm on this thread.
I've tried "Restore" and that didn't work. I've tried changing permissions
in the register. That seemed to get rid of some errors, but another would
appear. I'm not sure what log to look at to figure out what's going on.
(I'm not that savy on computers.) I'm not sure I'd know what the log was
telling me, anyway. My svcpak.log has errors in it. I don't know which
one's are critical. The first one that appears, in the 3rd line, is:
4.781: Failed To Enable SE_SHUTDOWN_PRIVILEGE
Is there anyone out there that can help me?
Thanks!
"Pat Walters [MSFT]" wrote:
> "Angie",
>
> I am sorry you are running into this issue. The best bet for you will be to
> do two things:
> 1. Take your operating system back to the day before you installed it.
> 2. Install SP2 from a different location.
> I'll show you both procedures here:
>
> 1. As you boot the machine, press F8 to enter Safe Mode.
> 2. Log into the local Administrator account.
> 3. Click Start
> 4. Click Run
> 5. type: msconfig
> 6. Click OK or hit the <Enter> key.
> 7. When the System Configuration Utility opens, make sure you are looking at
> the General tab.
> 8. Click the "Launch System Restore" button. This will open a wizard.
> 9. On the calendar in the wizard, select the date before you started trying
> to install SP2.
> 10. Click OK through the wizard and reboot. This should bring you back to a
> point where you can be ready to install SP2 again.
>
> Try installing SP2 from a different location, such as here:
>
> SP2 is available at the Microsoft Download Center (please disregard the IT
> Professionals and Developers portion of this, as it will run on an
> individual computer as well: (266 MB))
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a
>
>
> Please reply back to this thread and let us know how this goes!
>
> Sincerely,
>
> Pat Walters [MSFT]
>
> "Angie" <Angie@discussions.microsoft.com> wrote in message
> news:613A0B74-92A6-400A-A253-D826BA069E50@microsoft.com...
> > Also this error code preceded the last one I posted... just kept clicking
> on
> > all the Failure logs I have. 80070005
> >
> > "Angie" wrote:
> >
> > > I can't update to SP2. It begins the installation for a little while
> and
> > > stops... says "The requested section was not present in the activation
> > > content. Service pack 2 installation did not complete." I have to then
> > > close that box and it says it didn't install. Doesn't give me any other
> > > clues as to why it stopped.
> > >
> > > I have rebooted, cleared off 7 GIGs of space on my C: drive and that
> doesn't
> > > help.
> > >
> > > Anyone know whats going on?
> > >
> > > Thanks - Angie
>
>
>