License migration from pc to pc

K

Kennesaw Man

I want to move my Vista Ultimate license to a new pc. My original install is
32 bit. My new rig install is 64 bit. My intention is to retire the old pc.
When i try to activate the new pc i get the already in use message about the
product id. All i am running into is prompts to buy another license which i
do not want to do. What is the best way to contact Microsoft to kill the old
install and activate the new? And will the transfer of licence disable the
old install? I still have stuff to migrate. My license is a retail upgrade.
 
C

Carey Frisch [MVP]

To resolve your issue, you will need to phone to activate and speak with a customer service agent when you’re given the option. You
can get started with phone activation by typing "slui.exe 4" in the search field in the Start Menu and pressing Enter. The phone
activation process takes about 6 minutes.


--
Carey Frisch
Microsoft MVP
Windows - Shell/User

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"Kennesaw Man" wrote:

I want to move my Vista Ultimate license to a new pc. My original install is
32 bit. My new rig install is 64 bit. My intention is to retire the old pc.
When i try to activate the new pc i get the already in use message about the
product id. All i am running into is prompts to buy another license which i
do not want to do. What is the best way to contact Microsoft to kill the old
install and activate the new? And will the transfer of licence disable the
old install? I still have stuff to migrate. My license is a retail upgrade.
 
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