M
MEB
Tried cross-posting this, I don't see it. Ignore if it came through...
"normc" <norm-c@socal.rr.com> wrote in message
news:qZj_j.2274$N87.678@nlpi068.nbdc.sbc.com...
| Sorry for the delay.
|
| MEB wrote:
| > Oh no, apparently conflicting information, let me start over. Correct
| > anything that is wrong or mis-stated.
| >
| > A. The printing issue is on one system running 98SE. The machine has
been
| > isolated from the network by disconnecting the cable and is not
connected to
| > any other source or part of the network [hardwired or wireless].
|
| Correct.
| >
| > B. The printing WILL work, *at all times*, from the other networked
| > computers when connected, but will NOT work from the 98SE computer to
which
| > the printer is connected.
|
| Correct
Okay, for some reason, I got the impression that *at times* it did NOT work
over the network.
|
| > B1. No other difficulties have been observed within the network.
|
| Correct, but you reminded me of one additional thing that may mean
| something to you. It makes no sense to me and I'm not certain of the
| facts surrounding it.
|
| I have checked the printer cable connections a couple of times, thinking
| that was all it could be. (BTW, I'm using the USB connection.) One,
| and only one, of the times I disconnected and reconnected the cable, I
| was able to print from the base 98SE system.
There is a potential that uninstalling/removing the USB subs and hubs may
correct the issue. This refreshes the registry entries and related spooler
controls for the printer. FIRST though, double check the USB settings and
use usbview [its on your 98 installation CD in tools\reskit\diagnose] to
make sure of the actuall settings being used. Highlight what it shows for
the printer, copy and paste into a text file [not Word] and save for
reference.
| >
| > C. The printer monitoring software DOES appear, indicating an attempt
to
| > start the process but nothing happens when attempting to print from the
98SE
| > box.
|
| Correct.
| >
| > D. The printer software has NOT been re-installed.
|
| Correct, since that software is used for the other two machines and works.
|
| >
| > E. The printer settings WERE checked to ensure the normal settings and
| > printer specific settings were in place.
|
| Not because of the printing problem, because the settings are fine for
| the other machines. However, I am regularly changing the settings as a
| routine matter.
|
| >
| > F. The systems are shutdown nightly.
|
| Correct.
| >
| > The printer had a recall for its power cord:
| >
http://www.hp.com/united-states/consumer/ac_cord_recall/direct/index.html
|
| Yes, I knew. It was replaced. Thank you.
|
| > USB:
| > No response from printer
| >
http://h10025.www1.hp.com/ewfrf/wc/...&cc=us&dlc=en&product=61818&rule=9992&lang=en
| > The Printer Will Not Print When You Click 'Print'
| >
http://h10025.www1.hp.com/ewfrf/wc/...&cc=us&dlc=en&product=61818&rule=9992&lang=en
| >
| I will check the USB link.
|
| > IF you need a driver or other for 98, you will need to look at
| > ftp://ftp.hp.com/pub/printers/software/
|
| I'll check this out. I'm not familiar with ftp sites, but no time like
| the present to find out.
| >
| >
| > Okay, some general items to review:
| >
| > Did you check the USB entries?
|
| Yes. All of them. There were some general and those specific to the
| printer, in the System/Device/Manager.
| >
| > Are there any other devices sharing the USB channel?
|
| A desktop digital speaker system. I'll try pulling that USB cable.
Do that to help isolate the issue.
Let me stop comments until to you respond with whether this is built in USB
2.0 or being supplied by an extra adapter card.
The issues may revolve several others, in addition to what has already been
addressed.
I'm going to cross post this to win98.gen_discussion so others might help
with the issue since we now have several issue out of the way..
| >
| > Did you make sure that you haven't disabled any virtual or system
settings,
| > or they have been corrupted/modified.
|
| No idea of what to look for since two printers work.
| >
| > Troubleshooting Spool32 Error Messages (Q191949)
| > http://support.microsoft.com/kb/191949/en-us
|
| The base machine spools fine for the other two machines
|
| > Cannot Print in Windows After Upgrading to Windows 98 (Q191516)
| > http://support.microsoft.com/kb/191516/en-us
|
| I'll take a look, but doesn't sound applicable.
| >
| >
http://support.microsoft.com/search/default.aspx?mode=r&query=USB+printer+does+not+print&1033comm=1
| >
| > CLSID codes
| > Printer.{2227A280-3AEA-1069-A2DE-08002B30309D}
| > Scheduled Tasks.{D6277990-4C6A-11CF-8D87-00AA0060F5BF}
| >
| I'll take a look.
|
| Thanks.
--
MEB http://peoplescounsel.orgfree.com
--
_________
"normc" <norm-c@socal.rr.com> wrote in message
news:qZj_j.2274$N87.678@nlpi068.nbdc.sbc.com...
| Sorry for the delay.
|
| MEB wrote:
| > Oh no, apparently conflicting information, let me start over. Correct
| > anything that is wrong or mis-stated.
| >
| > A. The printing issue is on one system running 98SE. The machine has
been
| > isolated from the network by disconnecting the cable and is not
connected to
| > any other source or part of the network [hardwired or wireless].
|
| Correct.
| >
| > B. The printing WILL work, *at all times*, from the other networked
| > computers when connected, but will NOT work from the 98SE computer to
which
| > the printer is connected.
|
| Correct
Okay, for some reason, I got the impression that *at times* it did NOT work
over the network.
|
| > B1. No other difficulties have been observed within the network.
|
| Correct, but you reminded me of one additional thing that may mean
| something to you. It makes no sense to me and I'm not certain of the
| facts surrounding it.
|
| I have checked the printer cable connections a couple of times, thinking
| that was all it could be. (BTW, I'm using the USB connection.) One,
| and only one, of the times I disconnected and reconnected the cable, I
| was able to print from the base 98SE system.
There is a potential that uninstalling/removing the USB subs and hubs may
correct the issue. This refreshes the registry entries and related spooler
controls for the printer. FIRST though, double check the USB settings and
use usbview [its on your 98 installation CD in tools\reskit\diagnose] to
make sure of the actuall settings being used. Highlight what it shows for
the printer, copy and paste into a text file [not Word] and save for
reference.
| >
| > C. The printer monitoring software DOES appear, indicating an attempt
to
| > start the process but nothing happens when attempting to print from the
98SE
| > box.
|
| Correct.
| >
| > D. The printer software has NOT been re-installed.
|
| Correct, since that software is used for the other two machines and works.
|
| >
| > E. The printer settings WERE checked to ensure the normal settings and
| > printer specific settings were in place.
|
| Not because of the printing problem, because the settings are fine for
| the other machines. However, I am regularly changing the settings as a
| routine matter.
|
| >
| > F. The systems are shutdown nightly.
|
| Correct.
| >
| > The printer had a recall for its power cord:
| >
http://www.hp.com/united-states/consumer/ac_cord_recall/direct/index.html
|
| Yes, I knew. It was replaced. Thank you.
|
| > USB:
| > No response from printer
| >
http://h10025.www1.hp.com/ewfrf/wc/...&cc=us&dlc=en&product=61818&rule=9992&lang=en
| > The Printer Will Not Print When You Click 'Print'
| >
http://h10025.www1.hp.com/ewfrf/wc/...&cc=us&dlc=en&product=61818&rule=9992&lang=en
| >
| I will check the USB link.
|
| > IF you need a driver or other for 98, you will need to look at
| > ftp://ftp.hp.com/pub/printers/software/
|
| I'll check this out. I'm not familiar with ftp sites, but no time like
| the present to find out.
| >
| >
| > Okay, some general items to review:
| >
| > Did you check the USB entries?
|
| Yes. All of them. There were some general and those specific to the
| printer, in the System/Device/Manager.
| >
| > Are there any other devices sharing the USB channel?
|
| A desktop digital speaker system. I'll try pulling that USB cable.
Do that to help isolate the issue.
Let me stop comments until to you respond with whether this is built in USB
2.0 or being supplied by an extra adapter card.
The issues may revolve several others, in addition to what has already been
addressed.
I'm going to cross post this to win98.gen_discussion so others might help
with the issue since we now have several issue out of the way..
| >
| > Did you make sure that you haven't disabled any virtual or system
settings,
| > or they have been corrupted/modified.
|
| No idea of what to look for since two printers work.
| >
| > Troubleshooting Spool32 Error Messages (Q191949)
| > http://support.microsoft.com/kb/191949/en-us
|
| The base machine spools fine for the other two machines
|
| > Cannot Print in Windows After Upgrading to Windows 98 (Q191516)
| > http://support.microsoft.com/kb/191516/en-us
|
| I'll take a look, but doesn't sound applicable.
| >
| >
http://support.microsoft.com/search/default.aspx?mode=r&query=USB+printer+does+not+print&1033comm=1
| >
| > CLSID codes
| > Printer.{2227A280-3AEA-1069-A2DE-08002B30309D}
| > Scheduled Tasks.{D6277990-4C6A-11CF-8D87-00AA0060F5BF}
| >
| I'll take a look.
|
| Thanks.
--
MEB http://peoplescounsel.orgfree.com
--
_________