J
Jim
If this issue is not suitable for this newsgroup or if it has already
been covered elsewhere would someone please point me in the right
direction.
I have been using Norton Internet Security for several years. I
upgraded from NIS 2005 to Norton 360 in April, this year.
I went for Norton 360 because it has received very good reviews. So
far I have been pleased with it - it has a good set of useful
facilities.
However, the upgrade to 360 has not been without problems as I have
described in the following.
Symantec Technical Help have tried very hard to resolve the issues
described in this posting but, so far, have not been able to do so.
Although I did not become aware of it for several weeks my broadband
traffic increased by a factor of 4 or 5 as indicated by my ISP's
customer broadband usage log. Also, around the same, time I noticed
that the two little monitor figures in the modem icon in the lower-
right-hand corner of the screen were lit up all the time.
If this issue is not suitable for this newsgroup or if it has already
been covered elsewhere would someone please point me in the right
direction.
I have been using Norton Internet Security for several years. I
upgraded from NIS 2005 to Norton 360 in April, this year.
I went for Norton 360 because it has received very good reviews. So
far I have been pleased with it - it has a good set of useful
facilities.
However, the upgrade to 360 has not been without problems as I have
described in the following.
Symantec Technical Help have tried very hard to resolve the issues
described in this posting but, so far, have not been able to do so.
Although I did not become aware of it for several weeks my broadband
traffic increased by a factor of 4 or 5 as indicated by my ISP's
customer broadband usage log. Also, around the same, time I noticed
that the two little monitor figures in the modem icon in the lower-
right-hand corner of the screen were lit up all the time.
When I finally realised what was happening I became quite alarmed - my
broadband usage was threatening to exceed my monthly limit.
The following is a brief account of what happened.
I got into several time-consuming rounds of help from Symantic
Technical Help. This involved several re-installations of 360.
While this was going on I tried Prevx 2.0 ( http://www.prevx.com/ ).
Prevx 2.0 found a malware gremlin and removed it.
Broadband traffic immediately went back down to normal levels. Was
this the end of my problems? Definitely not!
Prevx 2.0 caused 360 to not work properly. And I found that I was
unable to uninstall and reinstall 360 even under the supervision of
Symantic Technical Help.
I could only do this if I first uninstalled Prevx 2.0.
In order to find out what malware Prevx 2.0 found I accessed the Prevx
log. It contained the following data:
(1) File system: C:\WINNT\system32\a.exe
(2) Registry: HKLM\software\microsoft\\windows\currentversion\Run
\MSMSGNER SZ
Since the first time that I used Prevx 2.0 to cure the high broadband
traffic problem (attack by a malware gremlin) I have had two more
rounds of the problem.
The routine that I have developed is very undesirable but it works:
(1) When high broadband traffic is noticed install Prevx 2.0.
(2) Run Prevx 2.0 - it finds the malware and removes it.
(3) Uninstall Prevx 2.0.
Does anyone know:
(1) What malware attacks my PC?
(2) The malware gremlin seems to be using my broadband for something.
Is it spamming? Or, is it more sinister?
(3) Why does it keep coming back?
(4) Why does Norton 360 not prevent attacks by it?
(5) Should I try to use system restore instead of uninstalling and
reinstalling Prevx 2.0?
Finally, it is worth noting here hat what I have described above may
not be related specifically to Norton 360. I would like hear from
anyone else with the same high modem traffic problem and how they
cured it.
Thanks in advance for your help.
The following is a brief account of what happened.
I got into several time-consuming rounds of help from Symantic
Technical Help. This involved several re-installations of 360.
While this was going on I tried Prevx 2.0 ( http://www.prevx.com/ ).
Prevx 2.0 found a malware gremlin and removed it.
Broadband traffic immediately went back down to normal levels. Was
this the end of my problems? Definitely not!
Prevx 2.0 caused 360 to not work properly. And I found that I was
unable to uninstall and reinstall 360 even under the supervision of
Symantic Technical Help.
I could only do this if I first uninstalled Prevx 2.0.
In order to find out what malware Prevx 2.0 found I accessed the Prevx
log. It contained the following data:
(1) File system: C:\WINNT\system32\a.exe
(2) Registry: HKLM\software\microsoft\\windows\currentversion\Run
\MSMSGNER SZ
Since the first time that I used Prevx 2.0 to cure the high broadband
traffic problem (attack by a malware gremlin) I have had two more
rounds of the problem.
The routine that I have developed is very undesirable but it works:
(1) When high broadband traffic is noticed install Prevx 2.0.
(2) Run Prevx 2.0 - it finds the malware and removes it.
(3) Uninstall Prevx 2.0.
Does anyone know:
(1) What malware attacks my PC?
(2) The malware gremlin seems to be using my broadband for something.
Is it spamming? Or, is it more sinister?
(3) Why does it keep coming back?
(4) Why does Norton 360 not prevent attacks by it?
(5) Should I try to use system restore instead of uninstalling and
reinstalling Prevx 2.0?
Finally, it is worth noting here hat what I have described above may
not be related specifically to Norton 360. I would like hear from
anyone else with the same high modem traffic problem and how they
cured it.
Thanks in advance for your help.
been covered elsewhere would someone please point me in the right
direction.
I have been using Norton Internet Security for several years. I
upgraded from NIS 2005 to Norton 360 in April, this year.
I went for Norton 360 because it has received very good reviews. So
far I have been pleased with it - it has a good set of useful
facilities.
However, the upgrade to 360 has not been without problems as I have
described in the following.
Symantec Technical Help have tried very hard to resolve the issues
described in this posting but, so far, have not been able to do so.
Although I did not become aware of it for several weeks my broadband
traffic increased by a factor of 4 or 5 as indicated by my ISP's
customer broadband usage log. Also, around the same, time I noticed
that the two little monitor figures in the modem icon in the lower-
right-hand corner of the screen were lit up all the time.
If this issue is not suitable for this newsgroup or if it has already
been covered elsewhere would someone please point me in the right
direction.
I have been using Norton Internet Security for several years. I
upgraded from NIS 2005 to Norton 360 in April, this year.
I went for Norton 360 because it has received very good reviews. So
far I have been pleased with it - it has a good set of useful
facilities.
However, the upgrade to 360 has not been without problems as I have
described in the following.
Symantec Technical Help have tried very hard to resolve the issues
described in this posting but, so far, have not been able to do so.
Although I did not become aware of it for several weeks my broadband
traffic increased by a factor of 4 or 5 as indicated by my ISP's
customer broadband usage log. Also, around the same, time I noticed
that the two little monitor figures in the modem icon in the lower-
right-hand corner of the screen were lit up all the time.
When I finally realised what was happening I became quite alarmed - my
broadband usage was threatening to exceed my monthly limit.
The following is a brief account of what happened.
I got into several time-consuming rounds of help from Symantic
Technical Help. This involved several re-installations of 360.
While this was going on I tried Prevx 2.0 ( http://www.prevx.com/ ).
Prevx 2.0 found a malware gremlin and removed it.
Broadband traffic immediately went back down to normal levels. Was
this the end of my problems? Definitely not!
Prevx 2.0 caused 360 to not work properly. And I found that I was
unable to uninstall and reinstall 360 even under the supervision of
Symantic Technical Help.
I could only do this if I first uninstalled Prevx 2.0.
In order to find out what malware Prevx 2.0 found I accessed the Prevx
log. It contained the following data:
(1) File system: C:\WINNT\system32\a.exe
(2) Registry: HKLM\software\microsoft\\windows\currentversion\Run
\MSMSGNER SZ
Since the first time that I used Prevx 2.0 to cure the high broadband
traffic problem (attack by a malware gremlin) I have had two more
rounds of the problem.
The routine that I have developed is very undesirable but it works:
(1) When high broadband traffic is noticed install Prevx 2.0.
(2) Run Prevx 2.0 - it finds the malware and removes it.
(3) Uninstall Prevx 2.0.
Does anyone know:
(1) What malware attacks my PC?
(2) The malware gremlin seems to be using my broadband for something.
Is it spamming? Or, is it more sinister?
(3) Why does it keep coming back?
(4) Why does Norton 360 not prevent attacks by it?
(5) Should I try to use system restore instead of uninstalling and
reinstalling Prevx 2.0?
Finally, it is worth noting here hat what I have described above may
not be related specifically to Norton 360. I would like hear from
anyone else with the same high modem traffic problem and how they
cured it.
Thanks in advance for your help.
The following is a brief account of what happened.
I got into several time-consuming rounds of help from Symantic
Technical Help. This involved several re-installations of 360.
While this was going on I tried Prevx 2.0 ( http://www.prevx.com/ ).
Prevx 2.0 found a malware gremlin and removed it.
Broadband traffic immediately went back down to normal levels. Was
this the end of my problems? Definitely not!
Prevx 2.0 caused 360 to not work properly. And I found that I was
unable to uninstall and reinstall 360 even under the supervision of
Symantic Technical Help.
I could only do this if I first uninstalled Prevx 2.0.
In order to find out what malware Prevx 2.0 found I accessed the Prevx
log. It contained the following data:
(1) File system: C:\WINNT\system32\a.exe
(2) Registry: HKLM\software\microsoft\\windows\currentversion\Run
\MSMSGNER SZ
Since the first time that I used Prevx 2.0 to cure the high broadband
traffic problem (attack by a malware gremlin) I have had two more
rounds of the problem.
The routine that I have developed is very undesirable but it works:
(1) When high broadband traffic is noticed install Prevx 2.0.
(2) Run Prevx 2.0 - it finds the malware and removes it.
(3) Uninstall Prevx 2.0.
Does anyone know:
(1) What malware attacks my PC?
(2) The malware gremlin seems to be using my broadband for something.
Is it spamming? Or, is it more sinister?
(3) Why does it keep coming back?
(4) Why does Norton 360 not prevent attacks by it?
(5) Should I try to use system restore instead of uninstalling and
reinstalling Prevx 2.0?
Finally, it is worth noting here hat what I have described above may
not be related specifically to Norton 360. I would like hear from
anyone else with the same high modem traffic problem and how they
cured it.
Thanks in advance for your help.