can't print from microsoft office XP on hp 1320 and HP1300

[bobo]

- since one week i have weird problem on a terminal server 2003 sp2
i can't printing form ms office xp ( work excel) on hp 1300 and hp
1320. I resintaled the print driver but no changes. From other
applications ( IE acrobat reader etc it will work)
for HP 1320 if I chage the print procesor to winprint the problem is
solved but for hp 1300 the problem is sovled only if i set another
driver ( hp1100).

Any suggestions?

thanks,
Bogdan

 

[Vera Noest [MVP]]

Do you get an error message?
Make sure that you use the driver versions tested by HP:

LJ1300: 60.5.17.2
LJ1320: 60.41.41.00

HP Printers Supported in Citrix MetaFrame Presentation and Terminal
Server Environments
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=c00213455

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

bobo <borzb@hotmail.com> wrote on 06 aug 2007 in
microsoft.public.windows.terminal_services:

> - since one week i have weird problem on a terminal server 2003
> sp2 i can't printing form ms office xp ( work excel) on hp 1300
> and hp 1320. I resintaled the print driver but no changes. From
> other applications ( IE acrobat reader etc it will work)
> for HP 1320 if I chage the print procesor to winprint the
> problem is solved but for hp 1300 the problem is sovled only if
> i set another driver ( hp1100).
>
> Any suggestions?
>
> thanks,
> Bogdan

 

[bobo]

On Aug 6, 3:47 pm, "Vera Noest [MVP]" <vera.no...@remove-
this.hem.utfors.se> wrote:
> Do you get an error message?
> Make sure that you use the driver versions tested by HP:
>
> LJ1300: 60.5.17.2
> LJ1320: 60.41.41.00
>
> HP Printers Supported in Citrix MetaFrame Presentation and Terminal
> Server Environmentshttp://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
> objectID=c00213455
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> bobo <bo...@hotmail.com> wrote on 06 aug 2007 in
> microsoft.public.windows.terminal_services:
>
>
>
> > - since one week i have weird problem on a terminal server 2003
> > sp2 i can't printing form ms office xp ( work excel) on hp 1300
> > and hp 1320. I resintaled the print driver but no changes. From
> > other applications ( IE acrobat reader etc it will work)
> > for HP 1320 if I chage the print procesor to winprint the
> > problem is solved but for hp 1300 the problem is sovled only if
> > i set another driver ( hp1100).
>
> > Any suggestions?
>
> > thanks,
> > Bogdan- Hide quoted text -
>
> - Show quoted text -

thanks for Reply

I verified the drives. Now it is working fine but I am sure that the
problem will occour tomorow. I gues is a networking problem wise ->
terminal server. because if I log-on to terminal server from outsite
a can print on the printers
the problem occour if I try to print form windows xp ( as a fat
client) or wyse terminal
example : HP LJ 1300 connected to a wyse terminal . The printer is
connected as LPR printer on another print server ( windows 2003).
All test are ok ( test print page , printing from IE). But if i try to
print form MS office XP i got an error " can connect to the printer or
printer returned an uknow error" . If i change the printer driver
( instead hp Laserjet 1300 PCL5 to HP Laserjet 1100 (MS) i can print
from MS Office but some margins missing
another user having an XP box have as default printer a HP LJ 1320n
connected to network . the same problem problem from MS Office on
terminal server. No problem printing from XP box ( from Office) but if
connected to terminal server when printing from office XP will fail
but if the user chose another printer ( ex hp LJ 1300 ) it will work

thanks,
Bogdan