HP P3005 PCL6 printer driver

[Dean]

Hi,

I was just curious if anyone has had experience troubleshooting print
spooler issues with the HP P3005 print driver installed on a 2003 SP1 Ent
server?

What happens is the spooler service crashes or the server blue screens.
This happened after I loaded the 3005 driver. I did notice in the registry
at HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
x86\Print Processors that there is a new key now called HPZPP4wm. It has a
dll in there called hpzpp4wm.dll. I know that this is not a good thing for
this to be loaded in the registry but I'm just curious if anyone has this
driver loaded and what your experience is.

TIA,
Dean

 

[Mathieu CHATEAU]

what is the reason of the BSOD ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Dean" <Dean@discussions.microsoft.com> wrote in message
news:56952AF2-0542-4B8D-A134-2711FB029A37@microsoft.com...
> Hi,
>
> I was just curious if anyone has had experience troubleshooting print
> spooler issues with the HP P3005 print driver installed on a 2003 SP1 Ent
> server?
>
> What happens is the spooler service crashes or the server blue screens.
> This happened after I loaded the 3005 driver. I did notice in the
> registry
> at HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
> x86\Print Processors that there is a new key now called HPZPP4wm. It has
> a
> dll in there called hpzpp4wm.dll. I know that this is not a good thing
> for
> this to be loaded in the registry but I'm just curious if anyone has this
> driver loaded and what your experience is.
>
> TIA,
> Dean

 

[Dean]

Mathieu,

After some debugging, the dll file from the print driver is referenced in
Dr. Watson as a cause of the stop error which is the generic 0x00000050.

"Mathieu CHATEAU" wrote:

> what is the reason of the BSOD ?
>
> --
> Cordialement,
> Mathieu CHATEAU
> http://lordoftheping.blogspot.com
>
>
> "Dean" <Dean@discussions.microsoft.com> wrote in message
> news:56952AF2-0542-4B8D-A134-2711FB029A37@microsoft.com...
> > Hi,
> >
> > I was just curious if anyone has had experience troubleshooting print
> > spooler issues with the HP P3005 print driver installed on a 2003 SP1 Ent
> > server?
> >
> > What happens is the spooler service crashes or the server blue screens.
> > This happened after I loaded the 3005 driver. I did notice in the
> > registry
> > at HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
> > x86\Print Processors that there is a new key now called HPZPP4wm. It has
> > a
> > dll in there called hpzpp4wm.dll. I know that this is not a good thing
> > for
> > this to be loaded in the registry but I'm just curious if anyone has this
> > driver loaded and what your experience is.
> >
> > TIA,
> > Dean
>
>

 

[Mathieu CHATEAU]

do you have a memory dump (memory.dmp) ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Dean" <Dean@discussions.microsoft.com> wrote in message
news:A87B8A0F-657F-4076-AFE8-D441540AD5CB@microsoft.com...
> Mathieu,
>
> After some debugging, the dll file from the print driver is referenced in
> Dr. Watson as a cause of the stop error which is the generic 0x00000050.
>
> "Mathieu CHATEAU" wrote:
>
>> what is the reason of the BSOD ?
>>
>> --
>> Cordialement,
>> Mathieu CHATEAU
>> http://lordoftheping.blogspot.com
>>
>>
>> "Dean" <Dean@discussions.microsoft.com> wrote in message
>> news:56952AF2-0542-4B8D-A134-2711FB029A37@microsoft.com...
>> > Hi,
>> >
>> > I was just curious if anyone has had experience troubleshooting print
>> > spooler issues with the HP P3005 print driver installed on a 2003 SP1
>> > Ent
>> > server?
>> >
>> > What happens is the spooler service crashes or the server blue screens.
>> > This happened after I loaded the 3005 driver. I did notice in the
>> > registry
>> > at HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT
>> > x86\Print Processors that there is a new key now called HPZPP4wm. It
>> > has
>> > a
>> > dll in there called hpzpp4wm.dll. I know that this is not a good thing
>> > for
>> > this to be loaded in the registry but I'm just curious if anyone has
>> > this
>> > driver loaded and what your experience is.
>> >
>> > TIA,
>> > Dean
>>
>>