Ping: Franc & MEB et al.

Jason James · Jul 5, 2008

Ithought I'd let you and the group know what ended up happening re getting a
(2007 model) new CX5500 Epson printer/copier/scanner to get the printer to
work on an win98se operating sys.

Initially, I thought I had done the install properly,..and it's not
difficult, the Epson CD is for install-dummies,...still the printer didnt
work, the PC just chucked up an error message saying "cant see device" on
USBPRNT1 (or close to that).

Franc's USB program indicated the PC was aware an Epson had been installed,
connected to USB 1. I tried different cables, checked all the files on C:,
and there were about 10 of them. There were Epson Icons on the desk-top for
its 3 functions, but nogo.

In sheer frustration I decided to uninstall and try a new install. Warning
here, the program "add/remove" icon in "settings" gives the impression
everything is gone,..not true. Did a file search for "Epson", and there were
about 8 things left. Manually deleted these, and tried a new install. It
worked!
The only thing I can remember that I might have stuffed up, is after the
install said "connect USB cable then turn printer turned on", I think I
turned the printer off again after that step and I also had the cable in USB
2 (on the left handside of USB 1) Anyway thanx for the help people! Without
this group I would have swimming around in the muck still

Jason

Franc Zabkar · Jul 6, 2008

On Sun, 6 Jul 2008 09:05:23 +1000, "Jason James" <at@peace.com> put
finger to keyboard and composed:

>Ithought I'd let you and the group know what ended up happening re getting a
>(2007 model) new CX5500 Epson printer/copier/scanner to get the printer to
>work on an win98se operating sys.
>
>Initially, I thought I had done the install properly,..and it's not
>difficult, the Epson CD is for install-dummies,...still the printer didnt
>work, the PC just chucked up an error message saying "cant see device" on
>USBPRNT1 (or close to that).
>
>Franc's USB program indicated the PC was aware an Epson had been installed,
>connected to USB 1. I tried different cables, checked all the files on C:,
>and there were about 10 of them. There were Epson Icons on the desk-top for
>its 3 functions, but nogo.
>
>In sheer frustration I decided to uninstall and try a new install. Warning
>here, the program "add/remove" icon in "settings" gives the impression
>everything is gone,..not true. Did a file search for "Epson", and there were
>about 8 things left. Manually deleted these, and tried a new install. It
>worked!
>The only thing I can remember that I might have stuffed up, is after the
>install said "connect USB cable then turn printer turned on", I think I
>turned the printer off again after that step and I also had the cable in USB
>2 (on the left handside of USB 1) Anyway thanx for the help people! Without
>this group I would have swimming around in the muck still

>
>Jason

After inserting a USB device and aborting its installation, the
following key in your registry may still contain some remnant:

HKEY_LOCAL_MACHINE\Enum\USB

In your case you may have had an entry with a VID (vendor ID) and PID
(product ID) matching what you saw with UVCView. This would have been
your Epson printer. Epson's VID is 04B8.

If you're having trouble identifying a particular entry, then this
resource may help:

http://www.linux-usb.org/usb.ids

Otherwise here are the VIDs that I've extracted from UVCView and
usbview:

http://www.users.on.net/~fzabkar/USB_IDs/uvcview_vid_nam.txt
http://www.users.on.net/~fzabkar/USB_IDs/usbview_vid_nam.txt

- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.

Jason James · Jul 6, 2008

"Franc Zabkar" <fzabkar@iinternode.on.net> wrote in message
news:5ia074pk8n036eu1otvkme2jm1sjld79ps@4ax.com...
> On Sun, 6 Jul 2008 09:05:23 +1000, "Jason James" <at@peace.com> put
> finger to keyboard and composed:
>
> >Ithought I'd let you and the group know what ended up happening re
getting a
> >(2007 model) new CX5500 Epson printer/copier/scanner to get the printer
to
> >work on an win98se operating sys.
> >
> >Initially, I thought I had done the install properly,..and it's not
> >difficult, the Epson CD is for install-dummies,...still the printer didnt
> >work, the PC just chucked up an error message saying "cant see device" on
> >USBPRNT1 (or close to that).
> >
> >Franc's USB program indicated the PC was aware an Epson had been
installed,
> >connected to USB 1. I tried different cables, checked all the files on
C:,
> >and there were about 10 of them. There were Epson Icons on the desk-top
for
> >its 3 functions, but nogo.
> >
> >In sheer frustration I decided to uninstall and try a new install.
Warning
> >here, the program "add/remove" icon in "settings" gives the impression
> >everything is gone,..not true. Did a file search for "Epson", and there
were
> >about 8 things left. Manually deleted these, and tried a new install. It
> >worked!
> >The only thing I can remember that I might have stuffed up, is after the
> >install said "connect USB cable then turn printer turned on", I think I
> >turned the printer off again after that step and I also had the cable in
USB
> >2 (on the left handside of USB 1) Anyway thanx for the help people!
Without
> >this group I would have swimming around in the muck still

> >
> >Jason
>
> After inserting a USB device and aborting its installation, the
> following key in your registry may still contain some remnant:
>
> HKEY_LOCAL_MACHINE\Enum\USB
>
> In your case you may have had an entry with a VID (vendor ID) and PID
> (product ID) matching what you saw with UVCView. This would have been
> your Epson printer. Epson's VID is 04B8.
>
> If you're having trouble identifying a particular entry, then this
> resource may help:
>
> http://www.linux-usb.org/usb.ids
>
> Otherwise here are the VIDs that I've extracted from UVCView and
> usbview:
>
> http://www.users.on.net/~fzabkar/USB_IDs/uvcview_vid_nam.txt
> http://www.users.on.net/~fzabkar/USB_IDs/usbview_vid_nam.txt
>
> - Franc Zabkar

Thanx for that Franc. At the moment I'm a bit wary of touching anything,.but
if I understand what you are saying, there maybe double entries in the
Registry?
When I was manually deleting files left over from the 1st install, I used
the date of that 1st install as a guide, along with "Epson" mentioned in
eacxh file's "properties".

Jason

MEB · Jul 7, 2008

In news:48712ddd$0$1207$c30e37c6@pit-reader.telstra.net at ,
Jason James contemplated and posted:
| "Franc Zabkar" <fzabkar@iinternode.on.net> wrote in message
| news:5ia074pk8n036eu1otvkme2jm1sjld79ps@4ax.com...
|> On Sun, 6 Jul 2008 09:05:23 +1000, "Jason James" <at@peace.com> put
|> finger to keyboard and composed:
|>
|> >Ithought I'd let you and the group know what ended up happening re
|> >getting a (2007 model) new CX5500 Epson printer/copier/scanner to
|> >get the printer to work on an win98se operating sys.
|> >
|> >Initially, I thought I had done the install properly,..and it's not
|> >difficult, the Epson CD is for install-dummies,...still the printer
|> >didn't work, the PC just chucked up an error message saying "cant
|> >see device" on USBPRNT1 (or close to that).
|> >
|> >Franc's USB program indicated the PC was aware an Epson had been
|> >installed, connected to USB 1. I tried different cables, checked
|> >all the files on C:, and there were about 10 of them. There were
|> >Epson Icons on the desk-top for its 3 functions, but no go.
|> >
|> >In sheer frustration I decided to uninstall and try a new install.
|> >Warning here, the program "add/remove" icon in "settings" gives the
|> >impression everything is gone,..not true. Did a file search for
|> >"Epson", and there were about 8 things left. Manually deleted
|> >these, and tried a new install. It worked!
|> >The only thing I can remember that I might have stuffed up, is
|> >after the install said "connect USB cable then turn printer turned
|> >on", I think I turned the printer off again after that step and I
|> >also had the cable in USB 2 (on the left hand side of USB 1) Anyway
|> >thanx for the help people! Without this group I would have swimming
|> >around in the muck still

|> >
|> >Jason
|>
|> After inserting a USB device and aborting its installation, the
|> following key in your registry may still contain some remnant:
|>
|> HKEY_LOCAL_MACHINE\Enum\USB
|>
|> In your case you may have had an entry with a VID (vendor ID) and PID
|> (product ID) matching what you saw with UVCView. This would have been
|> your Epson printer. Epson's VID is 04B8.
|>
|> If you're having trouble identifying a particular entry, then this
|> resource may help:
|>
|> http://www.linux-usb.org/usb.ids
|>
|> Otherwise here are the VIDs that I've extracted from UVCView and
|> usbview:
|>
|> http://www.users.on.net/~fzabkar/USB_IDs/uvcview_vid_nam.txt
|> http://www.users.on.net/~fzabkar/USB_IDs/usbview_vid_nam.txt
|>
|> - Franc Zabkar
|
| Thanx for that Franc. At the moment I'm a bit wary of touching
| anything,.but if I understand what you are saying, there maybe double
| entries in the Registry?
| When I was manually deleting files left over from the 1st install, I
| used the date of that 1st install as a guide, along with "Epson"
| mentioned in each file's "properties".
|
| Jason

We're glad you got it up and running. Sorry for the late reply, went
hiking, camping and climbing at Red River Gorge..

Yeah, cleanup can be one of the most important aspects when attempting to
deal with puzzling installation failures, or even from previously working
devices that suddenly fail..Re-installing the driver may leave old entries
in
the registry which can conflict, at times, with the "new" installation.
The USB1 verses 2 wouldn't have been an issue [unless you then moved it to
a different port WITHOUT it being properly setup and then re-installed], but
turning off the printer when it was being installed/detected software-wise
would have.

Thanks for posting back with the resolution/results.

--
MEB
http://peoplescounsel.orgfree.com
--
_________

Ping: Franc & MEB et al.

Jason James

Franc Zabkar

Jason James

MEB

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