Backup software

[Rico]

Any Arcserve v11 experts out there? I am running CA Arcserve v11 on a
windows server 2003 environment and I get a crashed backup every single time,
no error messages. I have reinstalled the software and checked all the
services. Anyone has any idea?

 

[Mathieu CHATEAU]

any event log entry ?
are you backing up on tape or virtual disk ?

Can you start a backup while in front of ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Rico" <Rico@discussions.microsoft.com> wrote in message
news:31129D20-B8D8-4F7A-9079-D91A56495004@microsoft.com...
> Any Arcserve v11 experts out there? I am running CA Arcserve v11 on a
> windows server 2003 environment and I get a crashed backup every single
> time,
> no error messages. I have reinstalled the software and checked all the
> services. Anyone has any idea?

 

[Rico]

The application log on event viewer says: "Failed to detect a Portmapper
service running on this machine. Can not initialize the BrightStor Service
with program number 395647, Retry count>1". I am backing up to a tape.

"Mathieu CHATEAU" wrote:

> any event log entry ?
> are you backing up on tape or virtual disk ?
>
> Can you start a backup while in front of ?
>
> --
> Cordialement,
> Mathieu CHATEAU
> http://lordoftheping.blogspot.com
>
>
> "Rico" <Rico@discussions.microsoft.com> wrote in message
> news:31129D20-B8D8-4F7A-9079-D91A56495004@microsoft.com...
> > Any Arcserve v11 experts out there? I am running CA Arcserve v11 on a
> > windows server 2003 environment and I get a crashed backup every single
> > time,
> > no error messages. I have reinstalled the software and checked all the
> > services. Anyone has any idea?
>
>

 

[Mathieu CHATEAU]

based on this:
http://www.eventid.net/display.asp?eventid=0&eventno=5985&source=BrightstorAB&phase=1

Is the "CA Remote Procedure Call Server" started ?

--
Cordialement,
Mathieu CHATEAU
http://lordoftheping.blogspot.com


"Rico" <Rico@discussions.microsoft.com> wrote in message
news:5F91A2BE-D416-4CBF-AAF4-2A6C6007E916@microsoft.com...
> The application log on event viewer says: "Failed to detect a Portmapper
> service running on this machine. Can not initialize the BrightStor Service
> with program number 395647, Retry count>1". I am backing up to a tape.
>
> "Mathieu CHATEAU" wrote:
>
>> any event log entry ?
>> are you backing up on tape or virtual disk ?
>>
>> Can you start a backup while in front of ?
>>
>> --
>> Cordialement,
>> Mathieu CHATEAU
>> http://lordoftheping.blogspot.com
>>
>>
>> "Rico" <Rico@discussions.microsoft.com> wrote in message
>> news:31129D20-B8D8-4F7A-9079-D91A56495004@microsoft.com...
>> > Any Arcserve v11 experts out there? I am running CA Arcserve v11 on a
>> > windows server 2003 environment and I get a crashed backup every single
>> > time,
>> > no error messages. I have reinstalled the software and checked all the
>> > services. Anyone has any idea?
>>
>>

 

[Rico]

Yes it is and I have restarted the server a few times which restart all the
services.

"Mathieu CHATEAU" wrote:

> based on this:
> http://www.eventid.net/display.asp?eventid=0&eventno=5985&source=BrightstorAB&phase=1
>
> Is the "CA Remote Procedure Call Server" started ?
>
> --
> Cordialement,
> Mathieu CHATEAU
> http://lordoftheping.blogspot.com
>
>
> "Rico" <Rico@discussions.microsoft.com> wrote in message
> news:5F91A2BE-D416-4CBF-AAF4-2A6C6007E916@microsoft.com...
> > The application log on event viewer says: "Failed to detect a Portmapper
> > service running on this machine. Can not initialize the BrightStor Service
> > with program number 395647, Retry count>1". I am backing up to a tape.
> >
> > "Mathieu CHATEAU" wrote:
> >
> >> any event log entry ?
> >> are you backing up on tape or virtual disk ?
> >>
> >> Can you start a backup while in front of ?
> >>
> >> --
> >> Cordialement,
> >> Mathieu CHATEAU
> >> http://lordoftheping.blogspot.com
> >>
> >>
> >> "Rico" <Rico@discussions.microsoft.com> wrote in message
> >> news:31129D20-B8D8-4F7A-9079-D91A56495004@microsoft.com...
> >> > Any Arcserve v11 experts out there? I am running CA Arcserve v11 on a
> >> > windows server 2003 environment and I get a crashed backup every single
> >> > time,
> >> > no error messages. I have reinstalled the software and checked all the
> >> > services. Anyone has any idea?
> >>
> >>
>
>