baaad virus

I

ice-g

i have located a virus in my pc but McAffee won t put it in quarentine
its a file in the system 32 map named ctfmon (or somethin)
if anybody knows what i should or can do (exept resetting my pc) .. please
reply thank you
 
M

Malke

ice-g wrote:

> i have located a virus in my pc but McAffee won t put it in quarentine
> its a file in the system 32 map named ctfmon (or somethin)
> if anybody knows what i should or can do (exept resetting my pc) .. please
> reply thank you


Since you haven't provided any details, all I can do is give you the general
steps to remove viruses and malware:

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ
 
Ð

ÐлекÑандр

Use DrWeb, Luke.
http://www.drweb.com/?lng=en

"ice-g" <ice-g@discussions.microsoft.com> Ñообщил(а) в новоÑÑ‚ÑÑ…
Ñледующее:D4E8999A-3F5E-4DDE-9BC7-1FBA00A0DF03@microsoft.com...
> i have located a virus in my pc but McAffee won t put it in quarentine
> its a file in the system 32 map named ctfmon (or somethin)
> if anybody knows what i should or can do (exept resetting my pc) .. please
> reply thank you
 
D

David H. Lipman

From: "ice-g" <ice-g@discussions.microsoft.com>

| i have located a virus in my pc but McAffee won t put it in quarentine
| its a file in the system 32 map named ctfmon (or somethin)
| if anybody knows what i should or can do (exept resetting my pc) .. please
| reply thank you

Any directions would have to be generic. You left out what is important such as the fully
qualified name and path to the affected file as well as malware name McAfee defined it as.

Download MULTI_AV.EXE from the URL --
http://www.pctipp.ch/ds/28400/28470/Multi_AV.exe

http://www.pctipp.ch/downloads/dl/35905.asp

English:
http://www.raymond.cc/blog/archives/2008/01/09/scan-your-computer-with-multiple-anti-virus-for-free/

To use this utility, perform the following...
Execute Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose Unzip
Choose Close

Execute C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
 
Back
Top Bottom