Validating windows

D

DrGaryG

I cannot validate my version of Windows XP. The ActiveX window does not open.
The diagnostic tests do not resolve this. I have tried many things. I do have
the orginal disk that came with my laptop. But will I lose everything if I
reinstall it?
 
D

dobey

"DrGaryG" <DrGaryG@discussions.microsoft.com> wrote in message
news:599A1951-25E2-4F93-9FE0-0072CA94DE87@microsoft.com...
>I cannot validate my version of Windows XP. The ActiveX window does not
>open.
> The diagnostic tests do not resolve this. I have tried many things. I do
> have
> the orginal disk that came with my laptop. But will I lose everything if I
> reinstall it?


Not normally related to the original disk. If the original disk was used for
the install, then reinstalling probably won't help. If you were sold a
cracked version of XP, then some of the system files on the disk may be
causing the validation problems, so re installing won't make a difference.

The key is what's required for validation. Having said that...

What exactly do you mean "Validate". Do you mean activate to use XP, or are
you trying to download something from MS that requires validation?
What kind of license does your version of XP have OEM or retail or something
else?

Please be more specific in your question, along with exactly what you have
tried.
 
D

DrGaryG

I need a codec to run Windows Media. When I try to downlaod it I am asked to
validate my version of Windows. When I do so I do not get the ActiveX window
and so have to use an alternative method. This gets me to the diagnostic page
which gives me:


Microsoft Genuine Advantage Diagnostic Results
Passed Active scripting allowed
Passed Display images enabled
Passed Computer time and date correct
Passed ActiveX enabled
Failed Windows validation ActiveX loaded
Failed Office validation ActiveX loaded
Failed Validation Self-help ActiveX loaded



"dobey" wrote:

>
> "DrGaryG" <DrGaryG@discussions.microsoft.com> wrote in message
> news:599A1951-25E2-4F93-9FE0-0072CA94DE87@microsoft.com...
> >I cannot validate my version of Windows XP. The ActiveX window does not
> >open.
> > The diagnostic tests do not resolve this. I have tried many things. I do
> > have
> > the orginal disk that came with my laptop. But will I lose everything if I
> > reinstall it?

>
> Not normally related to the original disk. If the original disk was used for
> the install, then reinstalling probably won't help. If you were sold a
> cracked version of XP, then some of the system files on the disk may be
> causing the validation problems, so re installing won't make a difference.
>
> The key is what's required for validation. Having said that...
>
> What exactly do you mean "Validate". Do you mean activate to use XP, or are
> you trying to download something from MS that requires validation?
> What kind of license does your version of XP have OEM or retail or something
> else?
>
> Please be more specific in your question, along with exactly what you have
> tried.
>
>
>
 

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