no longer able to remote in to server

[duke]

Windows Server 2003. Months ago when we got the server new, I was able to
remote into it from my office. Cannot remember if I had to enable this on
the server. Then I installed terminal server to try it out, and after
playing around with it I took it back out because I was afraid it would cut
me off from remote access after the trial ended. Now I can no longer remote
in "The client could not connect to the remote computer".

Is there something I have forgotten to reset?

 

[Myweb]

Hello duke,

You have installed the Terminal server in Application mode i think and after
the trial period you have to install licenses bought by MS. So 2 options,
buy licenses for every user that has to connect to the server or switch back
to Administration mode via add/remove programs windows components terminal
server.

Best regards

Myweb
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.

> Windows Server 2003. Months ago when we got the server new, I was
> able to remote into it from my office. Cannot remember if I had to
> enable this on the server. Then I installed terminal server to try it
> out, and after playing around with it I took it back out because I was
> afraid it would cut me off from remote access after the trial ended.
> Now I can no longer remote in "The client could not connect to the
> remote computer".
>
> Is there something I have forgotten to reset?
>

 

[Vera Noest [MVP]]

It's a bit unclear, but I take this statement:
>> .. after playing around with it I took it back out
to mean that the OP already uninstalled Terminal Services.

If that is correct, then you have to re-enable Remote Desktop for
Administration, in Control Panel - System - Remote.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

Myweb <meiweb@gmx.de> wrote on 09 aug 2007 in
microsoft.public.windows.terminal_services:

> Hello duke,
>
> You have installed the Terminal server in Application mode i
> think and after the trial period you have to install licenses
> bought by MS. So 2 options, buy licenses for every user that has
> to connect to the server or switch back to Administration mode
> via add/remove programs windows components terminal server.
>
> Best regards
>
> Myweb
> Disclaimer: This posting is provided "AS IS" with no warranties,
> and confers no rights.
>
>> Windows Server 2003. Months ago when we got the server new, I
>> was able to remote into it from my office. Cannot remember if
>> I had to enable this on the server. Then I installed terminal
>> server to try it out, and after playing around with it I took
>> it back out because I was afraid it would cut me off from
>> remote access after the trial ended. Now I can no longer remote
>> in "The client could not connect to the remote computer".
>>
>> Is there something I have forgotten to reset?

 

[duke]

terminal server had been removed already and remote enabled... but same
result.

"Vera Noest [MVP]" wrote:

> It's a bit unclear, but I take this statement:
> >> .. after playing around with it I took it back out
> to mean that the OP already uninstalled Terminal Services.
>
> If that is correct, then you have to re-enable Remote Desktop for
> Administration, in Control Panel - System - Remote.
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> Myweb <meiweb@gmx.de> wrote on 09 aug 2007 in
> microsoft.public.windows.terminal_services:
>
> > Hello duke,
> >
> > You have installed the Terminal server in Application mode i
> > think and after the trial period you have to install licenses
> > bought by MS. So 2 options, buy licenses for every user that has
> > to connect to the server or switch back to Administration mode
> > via add/remove programs windows components terminal server.
> >
> > Best regards
> >
> > Myweb
> > Disclaimer: This posting is provided "AS IS" with no warranties,
> > and confers no rights.
> >
> >> Windows Server 2003. Months ago when we got the server new, I
> >> was able to remote into it from my office. Cannot remember if
> >> I had to enable this on the server. Then I installed terminal
> >> server to try it out, and after playing around with it I took
> >> it back out because I was afraid it would cut me off from
> >> remote access after the trial ended. Now I can no longer remote
> >> in "The client could not connect to the remote computer".
> >>
> >> Is there something I have forgotten to reset?
>

 

[Vera Noest [MVP]]

OK, then it's time for some troubleshooting questions:

* are there any errors or warning in the EventLog?
* is the Terminal Server service running?
* is the server listening on port 3389? You can check by running
the command "netstat -an" (without the quotes) on the console of
the server
* if the server is listening on port 3389, can you connect to the
server itself from the console of the server, with mstsc to
localhost?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?ZHVrZQ==?= <duke@discussions.microsoft.com> wrote on 10
aug 2007 in microsoft.public.windows.terminal_services:

> terminal server had been removed already and remote enabled...
> but same result.
>
> "Vera Noest [MVP]" wrote:
>
>> It's a bit unclear, but I take this statement:
>> >> .. after playing around with it I took it back out
>> to mean that the OP already uninstalled Terminal Services.
>>
>> If that is correct, then you have to re-enable Remote Desktop
>> for Administration, in Control Panel - System - Remote.
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> Myweb <meiweb@gmx.de> wrote on 09 aug 2007 in
>> microsoft.public.windows.terminal_services:
>>
>> > Hello duke,
>> >
>> > You have installed the Terminal server in Application mode i
>> > think and after the trial period you have to install licenses
>> > bought by MS. So 2 options, buy licenses for every user that
>> > has to connect to the server or switch back to Administration
>> > mode via add/remove programs windows components terminal
>> > server.
>> >
>> > Best regards
>> >
>> > Myweb
>> > Disclaimer: This posting is provided "AS IS" with no
>> > warranties, and confers no rights.
>> >
>> >> Windows Server 2003. Months ago when we got the server new,
>> >> I was able to remote into it from my office. Cannot
>> >> remember if I had to enable this on the server. Then I
>> >> installed terminal server to try it out, and after playing
>> >> around with it I took it back out because I was afraid it
>> >> would cut me off from remote access after the trial ended.
>> >> Now I can no longer remote in "The client could not connect
>> >> to the remote computer".
>> >>
>> >> Is there something I have forgotten to reset?

 

[duke]

that was it. Uninstalling the terminal server disabled the terminal services
service. Re-enabled it and now I'm back. Thanks for your help

"Vera Noest [MVP]" wrote:

> OK, then it's time for some troubleshooting questions:
>
> * are there any errors or warning in the EventLog?
> * is the Terminal Server service running?
> * is the server listening on port 3389? You can check by running
> the command "netstat -an" (without the quotes) on the console of
> the server
> * if the server is listening on port 3389, can you connect to the
> server itself from the console of the server, with mstsc to
> localhost?
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> =?Utf-8?B?ZHVrZQ==?= <duke@discussions.microsoft.com> wrote on 10
> aug 2007 in microsoft.public.windows.terminal_services:
>
> > terminal server had been removed already and remote enabled...
> > but same result.
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> It's a bit unclear, but I take this statement:
> >> >> .. after playing around with it I took it back out
> >> to mean that the OP already uninstalled Terminal Services.
> >>
> >> If that is correct, then you have to re-enable Remote Desktop
> >> for Administration, in Control Panel - System - Remote.
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> ___ please respond in newsgroup, NOT by private email ___
> >>
> >> Myweb <meiweb@gmx.de> wrote on 09 aug 2007 in
> >> microsoft.public.windows.terminal_services:
> >>
> >> > Hello duke,
> >> >
> >> > You have installed the Terminal server in Application mode i
> >> > think and after the trial period you have to install licenses
> >> > bought by MS. So 2 options, buy licenses for every user that
> >> > has to connect to the server or switch back to Administration
> >> > mode via add/remove programs windows components terminal
> >> > server.
> >> >
> >> > Best regards
> >> >
> >> > Myweb
> >> > Disclaimer: This posting is provided "AS IS" with no
> >> > warranties, and confers no rights.
> >> >
> >> >> Windows Server 2003. Months ago when we got the server new,
> >> >> I was able to remote into it from my office. Cannot
> >> >> remember if I had to enable this on the server. Then I
> >> >> installed terminal server to try it out, and after playing
> >> >> around with it I took it back out because I was afraid it
> >> >> would cut me off from remote access after the trial ended.
> >> >> Now I can no longer remote in "The client could not connect
> >> >> to the remote computer".
> >> >>
> >> >> Is there something I have forgotten to reset?
>

 

[Vera Noest [MVP]]

You're welcome, Duke. I'm glad that your problem is solved, and
thanks for reporting back here!
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

=?Utf-8?B?ZHVrZQ==?= <duke@discussions.microsoft.com> wrote on 10
aug 2007 in microsoft.public.windows.terminal_services:

> that was it. Uninstalling the terminal server disabled the
> terminal services service. Re-enabled it and now I'm back.
> Thanks for your help
>
> "Vera Noest [MVP]" wrote:
>
>> OK, then it's time for some troubleshooting questions:
>>
>> * are there any errors or warning in the EventLog?
>> * is the Terminal Server service running?
>> * is the server listening on port 3389? You can check by
>> running the command "netstat -an" (without the quotes) on the
>> console of the server
>> * if the server is listening on port 3389, can you connect to
>> the server itself from the console of the server, with mstsc to
>> localhost?
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> ___ please respond in newsgroup, NOT by private email ___
>>
>> =?Utf-8?B?ZHVrZQ==?= <duke@discussions.microsoft.com> wrote on
>> 10 aug 2007 in microsoft.public.windows.terminal_services:
>>
>> > terminal server had been removed already and remote
>> > enabled... but same result.
>> >
>> > "Vera Noest [MVP]" wrote:
>> >
>> >> It's a bit unclear, but I take this statement:
>> >> >> .. after playing around with it I took it back out
>> >> to mean that the OP already uninstalled Terminal Services.
>> >>
>> >> If that is correct, then you have to re-enable Remote
>> >> Desktop for Administration, in Control Panel - System -
>> >> Remote.
>> >> _________________________________________________________
>> >> Vera Noest
>> >> MCSE, CCEA, Microsoft MVP - Terminal Server
>> >> TS troubleshooting: http://ts.veranoest.net
>> >> ___ please respond in newsgroup, NOT by private email ___
>> >>
>> >> Myweb <meiweb@gmx.de> wrote on 09 aug 2007 in
>> >> microsoft.public.windows.terminal_services:
>> >>
>> >> > Hello duke,
>> >> >
>> >> > You have installed the Terminal server in Application mode
>> >> > i think and after the trial period you have to install
>> >> > licenses bought by MS. So 2 options, buy licenses for
>> >> > every user that has to connect to the server or switch
>> >> > back to Administration mode via add/remove programs
>> >> > windows components terminal server.
>> >> >
>> >> > Best regards
>> >> >
>> >> > Myweb
>> >> > Disclaimer: This posting is provided "AS IS" with no
>> >> > warranties, and confers no rights.
>> >> >
>> >> >> Windows Server 2003. Months ago when we got the server
>> >> >> new, I was able to remote into it from my office. Cannot
>> >> >> remember if I had to enable this on the server. Then I
>> >> >> installed terminal server to try it out, and after
>> >> >> playing around with it I took it back out because I was
>> >> >> afraid it would cut me off from remote access after the
>> >> >> trial ended. Now I can no longer remote in "The client
>> >> >> could not connect to the remote computer".
>> >> >>
>> >> >> Is there something I have forgotten to reset?