No Longer Able to Play WAV Content Inside Encarta Reference Suite 99

  • Thread starter stockwizardry@netscape.net
  • Start date
S

stockwizardry@netscape.net

Hello,
I am no longer able to play WAV content inside either Bookshelf 99 or
Encarta 99 for Encarta Reference Suite 99. In Bookshelf 99, when I
try to play any sounds under the category of "Sounds", I get the
following error message:
"MEDIA ERROR
MMSYSTEM326 No wave device that can play files in the current format
is installed"

When I try to play a sound in Encarta Encyclopedia Deluxe 99, I get
the following error:
"There is a problem with your sound card configuration refer to your
sound card documentation or Windows Help to make sure your sound card
is installed correctly."

In both Bookshelf 99 and Encarta 99, all the other content, such as
animations and video (with sound) will play correctly. I installed
the Media Test Tool (Mtstool.exe) diagnostic program from the Encarta
99 Installation and Resources CD and it correctly played all the
different types of media except for the "Director Movie - Macromedia"
type. I received the error "Runtime Error '7': Out of Memory.
However, I don't think this is the problem for Bookshelf or Encarta.
I tested different WAV, RMI, and MID files in my Windows Media Player
and they all played correctly with no problems. All other types of
media on my Windows 98SE PC will play correctly.

I have not made any major changes to my Windows 98SE system for a LONG
time. Because I don't use Windows Media Player to play MP3's or most
other content, I never upgraded WMP. Windows Media Player 6.4.07.1124
is still installed on this system. I use WinAmp 2.91 to play most of
my content but I have NOT changed any default player settings inside
WinAmp. Today is the first time I have noticed the problems I have
posted in this thread. The only real changes I have allowed are
upgrades for Adobe/Macromedia Shockwave and Director players. Again,
if anyone knows how to fix the problems I have posted in this thread,
please let me know.

My sound card is a Hercules Game Theater 6.1 and it shows being
installed correctly in my Windows 98SE Device Manager. Does anyone
know how to fix this problem, short of reinstalling my Encarta
Reference Suite 99? It would be nice to be able to fix this problem
so I can restore functionality with the Encarta 99 Suite.
 
F

Franc Zabkar

On Fri, 10 Aug 2007 01:10:26 -0700, stockwizardry@netscape.net put
finger to keyboard and composed:

>Hello,
>I am no longer able to play WAV content inside either Bookshelf 99 or
>Encarta 99 for Encarta Reference Suite 99. In Bookshelf 99, when I
>try to play any sounds under the category of "Sounds", I get the
>following error message:
>"MEDIA ERROR
>MMSYSTEM326 No wave device that can play files in the current format
>is installed"
>
>When I try to play a sound in Encarta Encyclopedia Deluxe 99, I get
>the following error:
>"There is a problem with your sound card configuration refer to your
>sound card documentation or Windows Help to make sure your sound card
>is installed correctly."
>
>In both Bookshelf 99 and Encarta 99, all the other content, such as
>animations and video (with sound) will play correctly. I installed
>the Media Test Tool (Mtstool.exe) diagnostic program from the Encarta
>99 Installation and Resources CD and it correctly played all the
>different types of media except for the "Director Movie - Macromedia"
>type. I received the error "Runtime Error '7': Out of Memory.
>However, I don't think this is the problem for Bookshelf or Encarta.
>I tested different WAV, RMI, and MID files in my Windows Media Player
>and they all played correctly with no problems. All other types of
>media on my Windows 98SE PC will play correctly.
>
>I have not made any major changes to my Windows 98SE system for a LONG
>time. Because I don't use Windows Media Player to play MP3's or most
>other content, I never upgraded WMP. Windows Media Player 6.4.07.1124
>is still installed on this system. I use WinAmp 2.91 to play most of
>my content but I have NOT changed any default player settings inside
>WinAmp. Today is the first time I have noticed the problems I have
>posted in this thread. The only real changes I have allowed are
>upgrades for Adobe/Macromedia Shockwave and Director players. Again,
>if anyone knows how to fix the problems I have posted in this thread,
>please let me know.
>
>My sound card is a Hercules Game Theater 6.1 and it shows being
>installed correctly in my Windows 98SE Device Manager. Does anyone
>know how to fix this problem, short of reinstalling my Encarta
>Reference Suite 99? It would be nice to be able to fix this problem
>so I can restore functionality with the Encarta 99 Suite.

I'm using WMP version 9.00.00.3008.

I have Bookshelf 1994.

If I try to play this file ...

root\MMCAT\INTRO.WAV

.... then WMP displays "Playing" but there is no audio and the slider
doesn't move. If I press the stop and play keys, WMP complains that
"the enumerator has become invalid".

WMP's File -> Properties reports a length of 00:14, media type
"audio", and the audio codec is "AC3Filter".

R-clicking the file in Explorer and selecting Properties -> Details
gives a media length of 14.960 sec and an audio format of "Microsoft
ADPCM,22,050Hz, 4 Bit, Mono".

The following file plays correctly:

root\BOOKS\MM\T005067A.WAV

WMP's Properties show a blank field for the audio codec, but Explorer
shows "PCM,22,050Hz, 8 Bit, Mono".

- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.
 
P

PCR

<stockwizardry@netscape.net> wrote in message
news:1186733426.338522.289650@x40g2000prg.googlegroups.com
| Hello,
| I am no longer able to play WAV content inside either Bookshelf 99 or
| Encarta 99 for Encarta Reference Suite 99. In Bookshelf 99, when I
| try to play any sounds under the category of "Sounds", I get the
| following error message:
| "MEDIA ERROR
| MMSYSTEM326 No wave device that can play files in the current format
| is installed"
|
| When I try to play a sound in Encarta Encyclopedia Deluxe 99, I get
| the following error:
| "There is a problem with your sound card configuration refer to your
| sound card documentation or Windows Help to make sure your sound card
| is installed correctly."
|
| In both Bookshelf 99 and Encarta 99, all the other content, such as
| animations and video (with sound) will play correctly. I installed
| the Media Test Tool (Mtstool.exe) diagnostic program from the Encarta
| 99 Installation and Resources CD and it correctly played all the
| different types of media except for the "Director Movie - Macromedia"
| type. I received the error "Runtime Error '7': Out of Memory.
| However, I don't think this is the problem for Bookshelf or Encarta.
| I tested different WAV, RMI, and MID files in my Windows Media Player
| and they all played correctly with no problems. All other types of
| media on my Windows 98SE PC will play correctly.
|
| I have not made any major changes to my Windows 98SE system for a LONG
| time. Because I don't use Windows Media Player to play MP3's or most
| other content, I never upgraded WMP. Windows Media Player 6.4.07.1124
| is still installed on this system. I use WinAmp 2.91 to play most of
| my content but I have NOT changed any default player settings inside
| WinAmp. Today is the first time I have noticed the problems I have
| posted in this thread. The only real changes I have allowed are
| upgrades for Adobe/Macromedia Shockwave and Director players. Again,
| if anyone knows how to fix the problems I have posted in this thread,
| please let me know.
|
| My sound card is a Hercules Game Theater 6.1 and it shows being
| installed correctly in my Windows 98SE Device Manager. Does anyone
| know how to fix this problem, short of reinstalling my Encarta
| Reference Suite 99? It would be nice to be able to fix this problem
| so I can restore functionality with the Encarta 99 Suite.

http://support.microsoft.com/kb/140334/en-us
How to Troubleshoot Wave Sound File Problems in Windows 95, Windows 98,
and Windows Millennium Edition (Me)

I hope something in there can help. I do have MS Encarta Encyclopedia
2000 & went looking for a "sounds" section. Not sure I found it, but
everything I did find seemed to play well. Can you be more specific as
to what exactly it was you clicked in there? Also, every .wav file I
click in a Find box plays well.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net
 
F

Franc Zabkar

On Sun, 12 Aug 2007 16:48:14 -0400, "PCR" <pcrrcp@netzero.net> put
finger to keyboard and composed:

><stockwizardry@netscape.net> wrote in message
>news:1186733426.338522.289650@x40g2000prg.googlegroups.com
>| Hello,
>| I am no longer able to play WAV content inside either Bookshelf 99 or
>| Encarta 99 for Encarta Reference Suite 99. In Bookshelf 99, when I
>| try to play any sounds under the category of "Sounds", I get the
>| following error message:
>| "MEDIA ERROR
>| MMSYSTEM326 No wave device that can play files in the current format
>| is installed"
>|
>| When I try to play a sound in Encarta Encyclopedia Deluxe 99, I get
>| the following error:
>| "There is a problem with your sound card configuration refer to your
>| sound card documentation or Windows Help to make sure your sound card
>| is installed correctly."
>|
>| In both Bookshelf 99 and Encarta 99, all the other content, such as
>| animations and video (with sound) will play correctly. I installed
>| the Media Test Tool (Mtstool.exe) diagnostic program from the Encarta
>| 99 Installation and Resources CD and it correctly played all the
>| different types of media except for the "Director Movie - Macromedia"
>| type. I received the error "Runtime Error '7': Out of Memory.
>| However, I don't think this is the problem for Bookshelf or Encarta.
>| I tested different WAV, RMI, and MID files in my Windows Media Player
>| and they all played correctly with no problems. All other types of
>| media on my Windows 98SE PC will play correctly.
>|
>| I have not made any major changes to my Windows 98SE system for a LONG
>| time. Because I don't use Windows Media Player to play MP3's or most
>| other content, I never upgraded WMP. Windows Media Player 6.4.07.1124
>| is still installed on this system. I use WinAmp 2.91 to play most of
>| my content but I have NOT changed any default player settings inside
>| WinAmp. Today is the first time I have noticed the problems I have
>| posted in this thread. The only real changes I have allowed are
>| upgrades for Adobe/Macromedia Shockwave and Director players. Again,
>| if anyone knows how to fix the problems I have posted in this thread,
>| please let me know.
>|
>| My sound card is a Hercules Game Theater 6.1 and it shows being
>| installed correctly in my Windows 98SE Device Manager. Does anyone
>| know how to fix this problem, short of reinstalling my Encarta
>| Reference Suite 99? It would be nice to be able to fix this problem
>| so I can restore functionality with the Encarta 99 Suite.
>
>http://support.microsoft.com/kb/140334/en-us
>How to Troubleshoot Wave Sound File Problems in Windows 95, Windows 98,
>and Windows Millennium Edition (Me)
>
>I hope something in there can help. I do have MS Encarta Encyclopedia
>2000 & went looking for a "sounds" section. Not sure I found it, but
>everything I did find seemed to play well. Can you be more specific as
>to what exactly it was you clicked in there? Also, every .wav file I
>click in a Find box plays well.

In my case WMP9 had problems with certain WAVs until I installed the
following codec:

http://ac3filter.net/projects/ac3filter

My other machine, with the same version of WMP9, did not have this
problem. I believe my AC3Filter issue may have arisen as a consequence
of an abortive installation of the K-Lite codec pack.

Perhaps the OP also has a codec problem. Viewing the file's properties
in WMP may give us a clue.

This Wikipedia article has a section entitled "WAV File Compression
Codecs Compared":

http://en.wikipedia.org/wiki/AC3

Many of the included sound samples did not play on my machine. I
noticed that the playable samples were encoded in 8-bit format,
whereas the unplayable ones were either 4-bit or 16-bit and were
detected by WMP9 as requiring an "AC3Filter" codec.

- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.
 
P

PCR

"Franc Zabkar" <fzabkar@iinternode.on.net> wrote in message
news:kt6vb3tfk1venu1fcm1l2vk4pflr1n8hjj@4ax.com
| On Sun, 12 Aug 2007 16:48:14 -0400, "PCR" <pcrrcp@netzero.net> put
| finger to keyboard and composed:
|
|><stockwizardry@netscape.net> wrote in message
|>news:1186733426.338522.289650@x40g2000prg.googlegroups.com
|>| Hello,
|>| I am no longer able to play WAV content inside either Bookshelf 99
|>| or Encarta 99 for Encarta Reference Suite 99. In Bookshelf 99,
|>| when I try to play any sounds under the category of "Sounds", I get
|>| the following error message:
|>| "MEDIA ERROR
|>| MMSYSTEM326 No wave device that can play files in the current format
|>| is installed"
|>|
|>| When I try to play a sound in Encarta Encyclopedia Deluxe 99, I get
|>| the following error:
|>| "There is a problem with your sound card configuration refer to
|>| your sound card documentation or Windows Help to make sure your
|>| sound card is installed correctly."
|>|
|>| In both Bookshelf 99 and Encarta 99, all the other content, such as
|>| animations and video (with sound) will play correctly. I installed
|>| the Media Test Tool (Mtstool.exe) diagnostic program from the
|>| Encarta 99 Installation and Resources CD and it correctly played
|>| all the different types of media except for the "Director Movie -
|>| Macromedia" type. I received the error "Runtime Error '7': Out of
|>| Memory. However, I don't think this is the problem for Bookshelf or
|>| Encarta. I tested different WAV, RMI, and MID files in my Windows
|>| Media Player and they all played correctly with no problems. All
|>| other types of media on my Windows 98SE PC will play correctly.
|>|
|>| I have not made any major changes to my Windows 98SE system for a
|>| LONG time. Because I don't use Windows Media Player to play MP3's
|>| or most other content, I never upgraded WMP. Windows Media Player
|>| 6.4.07.1124 is still installed on this system. I use WinAmp 2.91
|>| to play most of my content but I have NOT changed any default
|>| player settings inside WinAmp. Today is the first time I have
|>| noticed the problems I have posted in this thread. The only real
|>| changes I have allowed are upgrades for Adobe/Macromedia Shockwave
|>| and Director players. Again, if anyone knows how to fix the
|>| problems I have posted in this thread, please let me know.
|>|
|>| My sound card is a Hercules Game Theater 6.1 and it shows being
|>| installed correctly in my Windows 98SE Device Manager. Does anyone
|>| know how to fix this problem, short of reinstalling my Encarta
|>| Reference Suite 99? It would be nice to be able to fix this problem
|>| so I can restore functionality with the Encarta 99 Suite.
|>
|>http://support.microsoft.com/kb/140334/en-us
|>How to Troubleshoot Wave Sound File Problems in Windows 95, Windows
|>98, and Windows Millennium Edition (Me)
|>
|>I hope something in there can help. I do have MS Encarta Encyclopedia
|>2000 & went looking for a "sounds" section. Not sure I found it, but
|>everything I did find seemed to play well. Can you be more specific as
|>to what exactly it was you clicked in there? Also, every .wav file I
|>click in a Find box plays well.
|
| In my case WMP9 had problems with certain WAVs until I installed the
| following codec:
|
| http://ac3filter.net/projects/ac3filter

How can I tell whether I've installed that? I do not have a file named
ac3filter in this computer. I am also WMP9, but stockwizardry is
v.6.4.07.1124.

| My other machine, with the same version of WMP9, did not have this
| problem. I believe my AC3Filter issue may have arisen as a consequence
| of an abortive installation of the K-Lite codec pack.

Well, that never happened to me. I guess it could have been the cause.

| Perhaps the OP also has a codec problem. Viewing the file's properties
| in WMP may give us a clue.
|
| This Wikipedia article has a section entitled "WAV File Compression
| Codecs Compared":
|
| http://en.wikipedia.org/wiki/AC3

That's how you get ac3filter? I haven't taken it & feel no need to do
so. My own .wav are playing-- & some of them are 4-bit & 16-bit! Looks
like the avast! .wav's are 16-bit mono, & MSMoney .wav's are 4-bit mono.

| Many of the included sound samples did not play on my machine. I
| noticed that the playable samples were encoded in 8-bit format,
| whereas the unplayable ones were either 4-bit or 16-bit and were
| detected by WMP9 as requiring an "AC3Filter" codec.
|
| - Franc Zabkar
| --
| Please remove one 'i' from my address when replying by email.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net
 
F

Franc Zabkar

On Mon, 13 Aug 2007 19:53:32 -0400, "PCR" <pcrrcp@netzero.net> put
finger to keyboard and composed:

>"Franc Zabkar" <fzabkar@iinternode.on.net> wrote in message
>news:kt6vb3tfk1venu1fcm1l2vk4pflr1n8hjj@4ax.com

>| In my case WMP9 had problems with certain WAVs until I installed the
>| following codec:
>|
>| http://ac3filter.net/projects/ac3filter

>How can I tell whether I've installed that? I do not have a file named
>ac3filter in this computer.

I have a folder named C:\Program Files\AC3Filter which contains
ac3filter.ax plus several other "ac3" files.

- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.
 
P

PCR

"Franc Zabkar" <fzabkar@iinternode.on.net> wrote in message
news:h812c39li6pj91hgbc8ospknigke7vn5eo@4ax.com
| On Mon, 13 Aug 2007 19:53:32 -0400, "PCR" <pcrrcp@netzero.net> put
| finger to keyboard and composed:
|
|>"Franc Zabkar" <fzabkar@iinternode.on.net> wrote in message
|>news:kt6vb3tfk1venu1fcm1l2vk4pflr1n8hjj@4ax.com
|
|>| In my case WMP9 had problems with certain WAVs until I installed the
|>| following codec:
|>|
|>| http://ac3filter.net/projects/ac3filter
|
|>How can I tell whether I've installed that? I do not have a file named
|>ac3filter in this computer.
|
| I have a folder named C:\Program Files\AC3Filter which contains
| ac3filter.ax plus several other "ac3" files.

Alright. I think I don't need it, but I'm not much of a WMP user,
anyhow.

| - Franc Zabkar
| --
| Please remove one 'i' from my address when replying by email.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net
 
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