virus alerts

[susanh]

i have McAffee installed covering all my security needs and with this, i have
all updates with it and all scans done only come up with one or two viruses
which it fixes. but the past 2 days, i have a symbol on my task bar that
comes up and says i have a virus and to download virus protect pro. i also
have another one that comes up and says that i need to download dr antispy.
how do i get rid of these symbols and alerts as they keep popping up on my
screen and are quite annoying.

 

[Malke]

susanh wrote:
> i have McAffee installed covering all my security needs and with this, i have
> all updates with it and all scans done only come up with one or two viruses
> which it fixes. but the past 2 days, i have a symbol on my task bar that
> comes up and says i have a virus and to download virus protect pro. i also
> have another one that comes up and says that i need to download dr antispy.
> how do i get rid of these symbols and alerts as they keep popping up on my
> screen and are quite annoying.

Your computer is infested with malware. The malware is what is giving
you that message. Do the preparatory steps here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then do the specific steps here:

http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

 

[Frank Saunders, MS-MVP OE/WM]

"susanh" <susanh@discussions.microsoft.com> wrote in message
news:66395FD3-28B7-40EE-A397-7149D69AD2BC@microsoft.com...
>i have McAffee installed covering all my security needs

I guess it doesn't cover all of them.

> and with this, i have
> all updates with it and all scans done only come up with one or two
> viruses
> which it fixes. but the past 2 days, i have a symbol on my task bar that
> comes up and says i have a virus and to download virus protect pro. i also
> have another one that comes up and says that i need to download dr
> antispy.
> how do i get rid of these symbols and alerts as they keep popping up on my
> screen and are quite annoying.

You have a malware infection. See Malke's answer. Follow ALL of the
instructions at
http://www.elephantboycomputers.com/page2.html#Removing_Malware

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

 

[David H. Lipman]

From: "susanh" <susanh@discussions.microsoft.com>

| i have McAffee installed covering all my security needs and with this, i have
| all updates with it and all scans done only come up with one or two viruses
| which it fixes. but the past 2 days, i have a symbol on my task bar that
| comes up and says i have a virus and to download virus protect pro. i also
| have another one that comes up and says that i need to download dr antispy.
| how do i get rid of these symbols and alerts as they keep popping up on my
| screen and are quite annoying.



Two part reply..

Perform Part 1 then perform Part 2.

It is suggested that you execute each tool in Normal Mode then in Safe Mode.



Part 1
-----------

Use noahdfear's SmitFraud, SpyAxe, SpyFalcon, et. al., removal tool -- SmitRem.exe
http://noahdfear.geekstogo.com/click counter/click.php?id=1

http://www.bleepingcomputer.com/forums/topic43659.html


Part 2
-----------

S!ri's SmitfraudFix
http://siri.urz.free.fr/Fix/SmitfraudFix_En.php



* * * Please report back your results * * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

 

[cbgerry]

You are infected with "hijackware" or also called "ransomware" ... it
is definately fake and needs to be removed.

Go Here and perform a HiJackThis Log - I am the Forum Owner...

[[[ Or just go here for full How To Instructions:
http://www.bluecollarpc.org/_mgxroot/page_10736.html ]]]


Hi Jack This Logs ~ Custom (Members)
http://bluecollarpc.net/phpbb2/index.php
BlueCollarPC.Net/.Org does not approve of public disclosure of
everything in HiJackThis Logs. We have a website form to post them in
private with the custom trimmed results posted here and removal
instructions. Registered Members may post their HJT Log if you see no
breach of personal information.


Hi Jack This Logs Forum (Public)
Our Hi Jack This Logs Forum (Public) is for Analysis Response for
HiJackThis Logs posted on our BlueCollarPC.Org Website Form - HERE:
http://www.bluecollarpc.org/_mgxroot/page_10736.html
.....This is convenient for persons not wishing to register as Forum
Members and communications are through response emails to their
HiJackThis Log posted at our web-form. Being then posted here through
the process also allows inputs from Members that will aid in a
successful resolution of detection and removal of any malwares
present. (NOTE This was a Public Forum but had to be closed as
Internet Scumbags anywhere like to post inappropriate material - sorry
for the rest of us, everything has to be Moderated ! )

 

[Richard Urban]

Just one program - even McAfee - is NOT going to supply you with all of your
security needs. This you have found out, the hard way.

You also need a couple of good anti spyware/anti malware programs in
addition to what you already have.

You can check out Ad-Aware and Spy Sweeper. They are both top notch.

If I were you I would get rid of McAfee altogether and use quality
individual programs, instead of a program suite.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)



"susanh" <susanh@discussions.microsoft.com> wrote in message
news:66395FD3-28B7-40EE-A397-7149D69AD2BC@microsoft.com...
>i have McAffee installed covering all my security needs and with this, i
>have
> all updates with it and all scans done only come up with one or two
> viruses
> which it fixes. but the past 2 days, i have a symbol on my task bar that
> comes up and says i have a virus and to download virus protect pro. i also
> have another one that comes up and says that i need to download dr
> antispy.
> how do i get rid of these symbols and alerts as they keep popping up on my
> screen and are quite annoying.