Adware DesktopMedia

[news.microsoft.com]

My windows 2003 server is infected with Adware DesktopMedia. My Symantec
Antivirus cannot fully clean up.

Does anyone has ideas to clean it up.

Thanks,
Ivan

 

[Neil..]

"news.microsoft.com" <ivanyeung@hotmail.com> wrote in message
news:O1bS$w$2HHA.5424@TK2MSFTNGP02.phx.gbl...
> My windows 2003 server is infected with Adware DesktopMedia. My Symantec
> Antivirus cannot fully clean up.
>
> Does anyone has ideas to clean it up.
>
> Thanks,
> Ivan
>

The only safe way is to format the system and restore a backup from before
the infection.

Then find out how the infection got there in the first place and prevent it
from occurring again.

 

[Coraleigh Miller]

Hi Ivan,

Have you tried going through the removal steps suggested by Symantec,
including running your scan in safe mode and manually removing the reg keys?
http://www.symantec.com/security_response/writeup.jsp?docid=2006-050112-5838-99&tabid=3

Coraleigh Miller

"news.microsoft.com" <ivanyeung@hotmail.com> wrote in message
news:O1bS$w$2HHA.5424@TK2MSFTNGP02.phx.gbl...
> My windows 2003 server is infected with Adware DesktopMedia. My Symantec
> Antivirus cannot fully clean up.
>
> Does anyone has ideas to clean it up.
>
> Thanks,
> Ivan
>