SP3 Installation Error

[RAH]

I have been attempting to install SP3 on a Dell 4550 with XP Pro SP2
installed. I have already installed it on two other computers without
any problem. I tried it first with the downloaded file, and get an
access error. It then uninstalled the attempt. I next tried to use
Windows Update. That one failed also. The log showed the error code
to be 0x8024402C.

This machine successfully updated nine critical updates on August
14th. It just doesn't like the SP3 update for some reason. All three
machines run Norton Internet Security, and Webroot Spy Sweeper for
MSN.

Dick

 

[Muzafar Ganie]

>
Follow the article to fix the issue as it seem to be the issue with the
permissions.

support.microsoft.com/kb/949377


Muzafar

 

[Stephen Harris]

RAH wrote:
> I have been attempting to install SP3 on a Dell 4550 with XP Pro SP2
> installed. I have already installed it on two other computers without
> any problem. I tried it first with the downloaded file, and get an
> access error. It then uninstalled the attempt. I next tried to use
> Windows Update. That one failed also. The log showed the error code
> to be 0x8024402C.
>
> This machine successfully updated nine critical updates on August
> 14th. It just doesn't like the SP3 update for some reason. All three
> machines run Norton Internet Security, and Webroot Spy Sweeper for
> MSN.
>
> Dick

They tell you to disable your anti-virus for the SP3 upgrade, possible
interference to scripts causing problems in the registry later Symantec
supposedly has a fix, try updating your Norton definitions file first.

 

[RAH]

On Fri, 15 Aug 2008 16:34:03 -0700, Muzafar Ganie
<MuzafarGanie@discussions.microsoft.com> wrote:

>>
>Follow the article to fix the issue as it seem to be the issue with the
>permissions.
>
>support.microsoft.com/kb/949377
>
>
>Muzafar

Thanks Muzafar! That was exactly what I needed. After I reset the
registry and permissions, XP3 installed without any problem, even with
my anti-virus, anti-spyware and firewalls running.

Dick