VPN error 718 timeout while server event viewer grants user access

S

sfeder

In the middle of the day the VPN from clients attaching to the SBS 2003
server stopped working. They are going through a cisco 1700 router and the
IAS points to the Cisco with a shared password and then uses windows AD to
authenticate. The event viewer shows the authentication has been approved
(user name etc.) but the remote client has a timeout error saying error 718
when verifying user name and password no timely response by the server. The
server is getting its DNS name resolution and email over a DSL line. When
people RDP directly to the separate Terminal Server they have no issue. That
is going over a cable line. We have rebooted the server and the router w/o
change. This has happened to people whether they have changed their password
or not. Has this issue been addressed by a SBS SP? Has this issue arisen
for anyone. Thank you.
--
SFeder
 
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