Administrators AWS Posted March 6, 2013 Administrators Posted March 6, 2013 I have 64 bit computer purchased new in July 2012 running Windows 7 with a Lexmark Interpret S405 printer. It has been installed and running fine for months, and today I requested a print of a page on a website, and it would not print. I received an error message stating that the printer could not communicate with the computer. I tried to clear the request for the print, but the computer did not respond. So I rebooted it. After it restarted, I went into devices and printers to check the printer, and it had the image representing that it needed troubleshooting. Tried it, but it did not fix the problem. Then I received another message: USB Mass Storage Device has a driver problem. Tried finding and installing updates for that, but the info stated that the most up to date driver was already installed. Can you help me solve this problem? I am not an IT person, just a frustrated computer user. THANK YOU! View the thread Quote
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