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i cannot down load microsoft up dates. supposedly error is 8024800a


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i was unable to update patches for march. somewhere i got an error of 8024800a. i found an answer that said":

 

 

 

will give you step by step instructions to get the issue fixed.

a) Click on “Start” and type “cmd” (without the quotations).

b) When you see the “cmd” icon, Right Click on it and select “Run as administrator”.

c) On the open Command Prompt window copy and paste the commands (all at once) –

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:WindowsSoftwareDistribution SoftwareDistribution.old

ren C:WindowsSystem32catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

pause

d) Wait for the process to complete.

e) Close the Command Prompt.

Now, go to Windows Update and try installing the updates. Check if it helps.

 

i did this and i still cannot download patches.

 

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