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Please help!

 

I have tried everything listed on this site but I havent managed to fix the problem.

http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/vista-error-windowsupdate8024402c-help/830406f9-c102-4736-ac20-290105954bf6

http://windows.microsoft.com/en-us/windows-vista/windows-update-error-8024402c

 

the fix it link in the troubleshooting doesnt work.

http://go.microsoft.com/fwlink/?LinkId=231149

 

Yes, I've checked my LAN settings are on auto detect and I've even gone as far as uninstalling/reinstalling Norton 360 just incase that was the problem.

 

Even with Norton turned off it doesn't update so i have no idea what the problem is.

 

A friend of mine told me to, run “Ping download.microsoft.com” and i get this reply "Ping request could not find host download.microsoft.com. Please check the name and try again."

 

There seems to be something blocking traffic but i can use the internet without any problems.

 

Please help this has been dragging on for 3 months.

 

 

Thanks in Advance

 

 

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