Administrators AWS Posted March 28, 2013 Administrators Posted March 28, 2013 These two apps although they start, will NOT show any videos (I didn't try the music), they just spin dots and say starting.Today there was 2 updates, one for each in the store. I did the update but they failed with the subject error.Many people seem to get this error in many versions of Windows. Scoured all the ones I saw that were recent.One I saw sort of indicated that I had a virus, and that MSERT.EXE should be run. It ran OK?Another suggested deleting the package folder under USERSuseridAPPDATALOCALPACKAGES, but that didn't help?Another 'suggests' permissions are wrong, but I can't find specifically what it should be?I've had problems with other apps as well in the past. After install (Upgrade of system from W7) all apps were working. I now also have a problem with USA Today that doesn't connect. Others too... but I've deleted them, such as Weather but I'm using the WeatherBug as a replacement.One thing I did find, at one point I had to do a REFRESH as a test, and everything appeared to work after that. However, I just did a random check. After that I restored my SAVED image of the C: drive. At that point they did NOT work?Figuring this had to be an access/permissions problem I started looking at that. I had TAKEN OWNERSHIP for my UserID that is part of the Administrator's group. Possibly that was a problem, I think as the old permissions were for NT SERVICETrustedInstaller so I changed drive ownership to that. It didn't change anything, even after a re-boot, so I took ownership again.I've got another W8 computer here that DOES work? I've been comparing stuff between the two, but really can't see differences, so I'm probably looking in the wrong places?I've tried the MS Fix app and troubleshooter, nothing helps.I am running an ATI HD4000 series video card with the ATI 13.1 drivers. 12.8 are the initial ATI drivers and I have seen some indication that the 13.1 drivers are problematic for videos on the Start Screen, but the answer was to revert back to the 12.8 drivers but that also didn't help?Any suggestions? How can I reset ALL the permissions if that is the problem? View this thread
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