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This is directed to the kind person who sent me a series of questions regarding my install loop problem.

1a. Purchased early part of 2010.

1b. Windows 7 came preinstalled (Dell computer without backup disks).

2. I installed Avast (free version) in mid-2012.

3, 4a, 4b. McAffee free trial came preinstalled. I had a current license for Norton, however, and installed that without uninstalling the McAffee free trial. I successfully uninstalled (according to Windows) the Norton when the subscription expired in

2012 and installed the Avast. Not sure exactly when I uninstalled the McAffee free trial, but it is no longer in my programs.

5. All listed updates have been installed except KB2809289.

6. I uninstalled Java when I read of the security issues and have not installed Java 7......is it safe?

7. Yes

8. Yes I have Chrome installed and mostly use that rather than IE (it seems faster and more intuitive to me, just my opinion)

I am not in the habit of using registry cleaners. I did, once use PCDoctor or some similar program, but when it wanted to change my registry I refused........wasn't familiar with the product and didn't know if it was safe.

Hope you can help me with my loop problem which is still ongoing.

 

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