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Can't install updates - error 0x8024402f

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I have a newly installed Windows 7 PC and it is no longer searching for updates.

 

It is Windows 7 32-bit, SP1, and Windows Update fails with 0x8024402f

 

I have already tried all of the usual articles for this problem, including the MS Fix-It, turning off AV, Firewalls, etc.

 

Below is the extract from WindowsUpdate.log.

 

Can anyone help resolve this?

 

Thanks

Derek

 

2013-03-29 12:01:32:107 1040 17c0 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0000) ===========2013-03-29 12:01:32:107 1040 17c0 Misc = Process: C:Windowssystem32svchost.exe2013-03-29 12:01:32:107 1040 17c0 Misc = Module: c:windowssystem32wuaueng.dll2013-03-29 12:01:32:107 1040 17c0 Service *************2013-03-29 12:01:32:107 1040 17c0 Service ** START ** Service: Service startup2013-03-29 12:01:32:107 1040 17c0 Service *********2013-03-29 12:01:32:112 1040 17c0 Agent * WU client version 7.6.7600.2562013-03-29 12:01:32:112 1040 17c0 Agent * Base directory: C:WindowsSoftwareDistribution2013-03-29 12:01:32:113 1040 17c0 Agent * Access type: No proxy2013-03-29 12:01:32:113 1040 17c0 Agent * Network state: Connected2013-03-29 12:01:32:224 1040 154c Report CWERReporter::Init succeeded2013-03-29 12:01:32:224 1040 154c Agent *********** Agent: Initializing Windows Update Agent ***********2013-03-29 12:01:32:224 1040 154c Agent *********** Agent: Initializing global settings cache ***********2013-03-29 12:01:32:224 1040 154c Agent * WSUS server: &ltNULL&gt2013-03-29 12:01:32:224 1040 154c Agent * WSUS status server: &ltNULL&gt2013-03-29 12:01:32:224 1040 154c Agent * Target group: (Unassigned Computers)2013-03-29 12:01:32:224 1040 154c Agent * Windows Update access disabled: No2013-03-29 12:01:32:224 1040 154c DnldMgr Download manager restoring 0 downloads2013-03-29 12:01:32:231 1628 80c COMAPI -------------2013-03-29 12:01:32:231 1628 80c COMAPI -- START -- COMAPI: Search [ClientId = &ltNULL&gt]2013-03-29 12:01:32:231 1628 80c COMAPI ---------2013-03-29 12:01:32:236 1628 80c COMAPI &lt&lt-- SUBMITTED -- COMAPI: Search [ClientId = &ltNULL&gt]2013-03-29 12:01:32:631 1040 17c0 Report *********** Report: Initializing static reporting data ***********2013-03-29 12:01:32:631 1040 17c0 Report * OS Version = 6.1.7601.1.0.663042013-03-29 12:01:32:631 1040 17c0 Report * OS Product Type = 0x000000032013-03-29 12:01:32:654 1040 17c0 Report * Computer Brand = Dell Inc.

2013-03-29 12:01:32:654 1040 17c0 Report * Computer Model = OptiPlex GX620

2013-03-29 12:01:32:659 1040 17c0 Report * Bios Revision = A072013-03-29 12:01:32:659 1040 17c0 Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A072013-03-29 12:01:32:659 1040 17c0 Report * Bios Release Date = 2006-03-31T00:00:002013-03-29 12:01:32:659 1040 17c0 Report * Locale ID = 20572013-03-29 12:01:32:661 1040 15b8 Agent *************2013-03-29 12:01:32:661 1040 15b8 Agent ** START ** Agent: Finding updates [CallerId = ]2013-03-29 12:01:32:661 1040 15b8 Agent *********2013-03-29 12:01:32:661 1040 15b8 Agent * Online = Yes Ignore download priority = No2013-03-29 12:01:32:661 1040 15b8 Agent * Criteria = "IsInstalled = 0 AND IsHidden = 0"2013-03-29 12:01:32:661 1040 15b8 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service2013-03-29 12:01:32:661 1040 15b8 Agent * Search Scope = {Machine}2013-03-29 12:01:35:332 1040 15b8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901942013-03-29 12:01:35:332 1040 15b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901942013-03-29 12:01:35:332 1040 15b8 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x801901942013-03-29 12:01:37:678 1040 15b8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901942013-03-29 12:01:37:678 1040 15b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901942013-03-29 12:01:37:678 1040 15b8 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x801901942013-03-29 12:01:40:765 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:2013-03-29 12:01:40:780 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:01:40:804 1040 15b8 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at

http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab2013-03-29 12:01:40:805 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionAuthCabsauthcab.cab:2013-03-29 12:01:40:829 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:01:43:160 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionAuthCabsauthcab.cab:2013-03-29 12:01:43:177 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:01:44:939 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionWuRedir7971F918-A847-4430-9279-4A52D1EFE18Dmuredir.cab:2013-03-29 12:01:44:954 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:01:44:975 1040 15b8 PT +++++++++++ PT: Synchronizing server updates +++++++++++2013-03-29 12:01:44:976 1040 15b8 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =

https://update.microsoft.com/v6/ClientWebService/client.asmx2013-03-29 12:01:53:393 1040 15b8 PT WARNING: ECP: Failed to validate cab file digest downloaded from

http://download.windowsupdate.com/msdownload/update/software/dflt/2012/02/4913552_4a5c9563d1f58c77f30d0d5c9999e4b8bff3ab21.cab with error 0x800910072013-03-29 12:01:53:394 1040 15b8 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 0, Old Count = 22013-03-29 12:01:53:394 1040 15b8 PT FATAL: ProcessCoreMetadata did not return any update to be committed2013-03-29 12:01:53:395 1040 15b8 PT WARNING: Sync of Updates: 0x8024402f2013-03-29 12:01:53:395 1040 15b8 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f2013-03-29 12:01:53:396 1040 15b8 Agent * WARNING: Failed to synchronize, error = 0x8024402F2013-03-29 12:01:53:397 1040 15b8 Agent * WARNING: Exit code = 0x8024402F2013-03-29 12:01:53:398 1040 15b8 Agent *********2013-03-29 12:01:53:398 1040 15b8 Agent ** END ** Agent: Finding updates [CallerId = ]2013-03-29 12:01:53:398 1040 15b8 Agent *************2013-03-29 12:01:53:398 1040 15b8 Agent WARNING: WU client failed Searching for update with error 0x8024402f2013-03-29 12:01:53:446 1040 15b8 Report CWERReporter finishing event handling. (00000000)2013-03-29 12:01:53:446 1628 460 COMAPI &gt&gt-- RESUMED -- COMAPI: Search [ClientId = &ltNULL&gt]2013-03-29 12:01:53:447 1628 460 COMAPI - Updates found = 02013-03-29 12:01:53:447 1628 460 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024402F2013-03-29 12:01:53:447 1628 460 COMAPI ---------2013-03-29 12:01:53:447 1628 460 COMAPI -- END -- COMAPI: Search [ClientId = &ltNULL&gt]2013-03-29 12:01:53:447 1628 460 COMAPI -------------2013-03-29 12:01:53:448 1628 80c COMAPI WARNING: Operation failed due to earlier error, hr=8024402F2013-03-29 12:01:53:448 1628 80c COMAPI FATAL: Unable to complete asynchronous search. (hr=8024402F)2013-03-29 12:01:58:397 1040 15b8 Report REPORT EVENT: {56FE14C1-DEC0-4B1B-9247-7D487E81E1F8} 2013-03-29 12:01:53:397-0000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f Failure Software Synchronization Windows Update Client failed to detect with

error 0x8024402f.2013-03-29 12:01:58:414 1040 15b8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x82013-03-29 12:01:58:414 1040 15b8 Report WER Report sent: 7.6.7600.256 0x8024402f 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged2013-03-29 12:01:58:414 1040 15b8 Report CWERReporter finishing event handling. (00000000)2013-03-29 12:02:17:204 1040 17c0 AU ########### AU: Initializing Automatic Updates ###########2013-03-29 12:02:17:205 1040 17c0 AU # Approval type: Scheduled (User preference)2013-03-29 12:02:17:205 1040 17c0 AU # Scheduled install day/time: Every day at 3:002013-03-29 12:02:17:205 1040 17c0 AU # Auto-install minor updates: Yes (User preference)2013-03-29 12:02:17:205 1040 17c0 AU # Will interact with non-admins (Non-admins are elevated (User preference))2013-03-29 12:02:17:206 1040 17c0 AU Setting AU scheduled install time to 2013-03-30 03:00:002013-03-29 12:02:17:206 1040 17c0 AU Successfully wrote event for AU health state:02013-03-29 12:02:17:206 1040 17c0 AU Initializing featured updates2013-03-29 12:02:17:206 1040 17c0 AU Found 0 cached featured updates2013-03-29 12:02:17:207 1040 17c0 AU Successfully wrote event for AU health state:02013-03-29 12:02:17:208 1040 17c0 AU Successfully wrote event for AU health state:02013-03-29 12:02:17:208 1040 17c0 AU AU finished delayed initialization2013-03-29 12:02:17:217 1628 80c COMAPI -------------2013-03-29 12:02:17:217 1628 80c COMAPI -- START -- COMAPI: Search [ClientId = &ltNULL&gt]2013-03-29 12:02:17:217 1628 80c COMAPI ---------2013-03-29 12:02:17:221 1040 15b8 Agent *************2013-03-29 12:02:17:221 1040 15b8 Agent ** START ** Agent: Finding updates [CallerId = ]2013-03-29 12:02:17:221 1628 80c COMAPI &lt&lt-- SUBMITTED -- COMAPI: Search [ClientId = &ltNULL&gt]2013-03-29 12:02:17:221 1040 15b8 Agent *********2013-03-29 12:02:17:222 1040 15b8 Agent * Online = Yes Ignore download priority = No2013-03-29 12:02:17:222 1040 15b8 Agent * Criteria = "IsInstalled = 0 AND IsHidden = 0"2013-03-29 12:02:17:222 1040 15b8 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service2013-03-29 12:02:17:222 1040 15b8 Agent * Search Scope = {Machine}2013-03-29 12:02:17:227 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:2013-03-29 12:02:17:241 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:02:17:281 1040 15b8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901942013-03-29 12:02:17:281 1040 15b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901942013-03-29 12:02:17:281 1040 15b8 Misc WARNING: DownloadFileInternal failed for http://download.windowsupdate.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x801901942013-03-29 12:02:17:281 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:2013-03-29 12:02:17:295 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:02:17:337 1040 15b8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901942013-03-29 12:02:17:337 1040 15b8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901942013-03-29 12:02:17:337 1040 15b8 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v9/1/windowsupdate/redir/muv4wuredir.cab: error 0x801901942013-03-29 12:02:17:337 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:2013-03-29 12:02:17:352 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:02:17:512 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv4wuredir.cab:2013-03-29 12:02:17:526 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:02:17:545 1040 15b8 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at

http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab2013-03-29 12:02:17:545 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionAuthCabsauthcab.cab:2013-03-29 12:02:17:562 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:02:17:587 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionAuthCabsauthcab.cab:2013-03-29 12:02:17:601 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:02:18:245 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionWuRedir7971F918-A847-4430-9279-4A52D1EFE18Dmuredir.cab:2013-03-29 12:02:18:259 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:02:18:282 1040 15b8 Misc Validating signature for C:WindowsSoftwareDistributionWuRedir7971F918-A847-4430-9279-4A52D1EFE18Dmuredir.cab:2013-03-29 12:02:18:301 1040 15b8 Misc Microsoft signed: Yes2013-03-29 12:02:18:324 1040 15b8 PT +++++++++++ PT: Synchronizing server updates +++++++++++2013-03-29 12:02:18:324 1040 15b8 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =

https://update.microsoft.com/v6/ClientWebService/client.asmx2013-03-29 12:02:22:381 1040 15b8 PT WARNING: ECP: Failed to validate cab file digest downloaded from

http://download.windowsupdate.com/msdownload/update/software/dflt/2012/02/4913552_4a5c9563d1f58c77f30d0d5c9999e4b8bff3ab21.cab with error 0x800910072013-03-29 12:02:22:382 1040 15b8 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 0, Old Count = 22013-03-29 12:02:22:382 1040 15b8 PT FATAL: ProcessCoreMetadata did not return any update to be committed2013-03-29 12:02:22:383 1040 15b8 PT WARNING: Sync of Updates: 0x8024402f2013-03-29 12:02:22:384 1040 15b8 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f2013-03-29 12:02:22:384 1040 15b8 Agent * WARNING: Failed to synchronize, error = 0x8024402F2013-03-29 12:02:22:385 1040 15b8 Agent * WARNING: Exit code = 0x8024402F2013-03-29 12:02:22:385 1040 15b8 Agent *********2013-03-29 12:02:22:385 1040 15b8 Agent ** END ** Agent: Finding updates [CallerId = ]2013-03-29 12:02:22:385 1040 15b8 Agent *************2013-03-29 12:02:22:385 1040 15b8 Agent WARNING: WU client failed Searching for update with error 0x8024402f2013-03-29 12:02:22:414 1040 15b8 Report CWERReporter finishing event handling. (00000000)2013-03-29 12:02:22:416 1628 460 COMAPI &gt&gt-- RESUMED -- COMAPI: Search [ClientId = &ltNULL&gt]2013-03-29 12:02:22:416 1628 460 COMAPI - Updates found = 02013-03-29 12:02:22:417 1628 460 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024402F2013-03-29 12:02:22:417 1628 460 COMAPI ---------2013-03-29 12:02:22:417 1628 460 COMAPI -- END -- COMAPI: Search [ClientId = &ltNULL&gt]2013-03-29 12:02:22:417 1628 460 COMAPI -------------2013-03-29 12:02:22:417 1628 80c COMAPI WARNING: Operation failed due to earlier error, hr=8024402F2013-03-29 12:02:22:417 1628 80c COMAPI FATAL: Unable to complete asynchronous search. (hr=8024402F)2013-03-29 12:02:27:384 1040 15b8 Report REPORT EVENT: {D8F70941-3051-4CFC-A8EC-8CC6FC6756A1} 2013-03-29 12:02:22:385-0000 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f Failure Software Synchronization Windows Update Client failed to detect with

error 0x8024402f.2013-03-29 12:02:27:398 1040 15b8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x82013-03-29 12:02:27:398 1040 15b8 Report WER Report sent: 7.6.7600.256 0x8024402f 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged2013-03-29 12:02:27:398 1040 15b8 Report CWERReporter finishing event handling. (00000000)

 

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