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Just got off the phone with Microsoft tech


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Guest Notgeekenuf
Posted

They moved my call up to Full Service and did not charge. After an hour or

so of their controlling my computer, I no longer have the installer icon on

the taskbar for KN928366.

Basically what he did was to uninstall all .Net Frameworks, I had 1.1

installed, with a utility the tech got off of a blog - similar to Windows

Installer CleanUp Utility. He then went to Windows update and installed .NET

frameworks 1.1, 2 and 3 all at the same time. It took about 9 min - cable

modem. Rebooted a few times and the icon left. He then emtied my temp

internet folders and all seems well.

 

After 6 hours of dealing with this crap.

Guest Notgeekenuf
Posted

Whoops. I meant KB928366. Sorry

 

All is well now-phew!

 

"Notgeekenuf" wrote:

> They moved my call up to Full Service and did not charge. After an hour or

> so of their controlling my computer, I no longer have the installer icon on

> the taskbar for KN928366.

> Basically what he did was to uninstall all .Net Frameworks, I had 1.1

> installed, with a utility the tech got off of a blog - similar to Windows

> Installer CleanUp Utility. He then went to Windows update and installed .NET

> frameworks 1.1, 2 and 3 all at the same time. It took about 9 min - cable

> modem. Rebooted a few times and the icon left. He then emtied my temp

> internet folders and all seems well.

>

> After 6 hours of dealing with this crap.

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