Administrators AWS Posted April 4, 2013 Administrators Posted April 4, 2013 Windows Update KB2807986 continually fails. Understand, I am a computer user, not a troubleshooter, so telling me about kernal,s etc. will only make me see corn kernals. I need help. Every time I open my computer in the morning I am in a restart position on my computer due to the failing of this update. Never had an issue with updates until this one came out. Now I cannot move past it. I have upgraded to IE10 and still this update fails. I am becoming angst-ridden over the restarting of my computer each morning due to this failed update. Going to the forums I learned about a clean reboot, but I am hesitant to try something like this since I am not familiar with delving this deeply into my system, and once I start I will have no visual screen to follow, so I am out of luck, unless I can get a step by step assistance preferably by phone. (But I refuse to pay $99 via the MS desk option, since this was created by MS). I would ignore or dump this update permanently but can find no place to do it, so I am left to assume that it is a necessary update. If it is necessary, why can't it be created to easily update all systems like all the other updates? to add: Not only have I tried to reinstall this update from the auto updater, I have also gone to the site and attempted the update directly...Still fails. I have disable my firewall to attempt this update, and it failed then too. I will disable both my firewall and antivirus and attempt this update now.... Arrgh. Any suggestions? Going offline to disable firewall and antivirus now. will be back soon. View this thread
Recommended Posts