Error KB928366 - Security Update for Microsoft .NET Framework

July 11, 2007

I received security updates last night. When it tried to load, I got the

message

The following updates did not install:

Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

(KB928366)

I've tried repeatedly to run the update, but get the same message everytime.

What is this upgrade for? Is it something I need to have installed? What

do I need to do to get rid of the update box? If I x out, the update symbol

stays at the bottom of my screen.

July 11, 2007

I have the same problem - anyone else?

"Miss_Sue" wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message everytime.

> What is this upgrade for? Is it something I need to have installed? What

> do I need to do to get rid of the update box? If I x out, the update symbol

> stays at the bottom of my screen.

July 11, 2007

If you install dotnetfx, KB867460, then KB928366 will install correctly.

Greg

"Miss_Sue" wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message everytime.

> What is this upgrade for? Is it something I need to have installed? What

> do I need to do to get rid of the update box? If I x out, the update symbol

> stays at the bottom of my screen.

July 11, 2007

On Jul 11, 10:34 pm, LloydB <Llo...@discussions.microsoft.com> wrote:

> I have the same problem - anyone else?

>

> "Miss_Sue" wrote:

> > I received security updates last night. When it tried to load, I got the

> > message

> > The following updates did not install:

> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> > (KB928366)

>

> > I've tried repeatedly to run the update, but get the same message everytime.

> > What is this upgrade for? Is it something I need to have installed? What

> > do I need to do to get rid of the update box? If I x out, the update symbol

> > stays at the bottom of my screen.

check topic KB928366 failling for a possible solution

July 11, 2007

i've done a search for KB867460 but can't find that specific 'dotnetfx' bit

to install.... ???

"Greg" wrote:

> If you install dotnetfx, KB867460, then KB928366 will install correctly.

>

> Greg

>

> "Miss_Sue" wrote:

>

> > I received security updates last night. When it tried to load, I got the

> > message

> > The following updates did not install:

> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> > (KB928366)

> >

> > I've tried repeatedly to run the update, but get the same message everytime.

> > What is this upgrade for? Is it something I need to have installed? What

> > do I need to do to get rid of the update box? If I x out, the update symbol

> > stays at the bottom of my screen.

July 11, 2007

Do you see any other threads here about the .NET Framework updates?

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin DTS-

Miss_Sue wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message

> everytime.

> What is this upgrade for? Is it something I need to have installed?

> What

> do I need to do to get rid of the update box? If I x out, the update

> symbol stays at the bottom of my screen.

July 11, 2007

Hi there: you have one of two options to try here.I had same problem last

nite and resolved this issue by uninstalling the original .NET framework 1.1

through add/remove programmes.It appears that the problem is to do with an

older hotfix that is present in the framework.So unistall the framework and

any hotfix ascociated to the .NET framework 1.1 . Restart computer and if the

little yellow icon is still present in your task bar saying you have to

install the update (KB928366) then click > install.As framework has been

uninstalled then update will no longer apply and icon will disappear.

Now go back to windows update and re-install the .NET framework 1.1 and

ascociated updates including the service pack update and lastly the update

KB928366. It should be fine .

Your second option is to uninstall all the 3 .NET frameworks and reinstall

again from scratch but option 1 should work. cheers Scott.

"Miss_Sue" wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message everytime.

> What is this upgrade for? Is it something I need to have installed? What

> do I need to do to get rid of the update box? If I x out, the update symbol

> stays at the bottom of my screen.

July 11, 2007

I have the same exact problem. I thought I would try to fix it by

ininstalling all of the Microsoft .NET entries under the "Add/Remove

Programs" in Control Panel and then re-installing all of the .NET updates,

but when I tried removing ".NET 1.1" and ".NET 1.1" hotfix it was unable to

locate the .tmp file it needed in order to uninstall, so that strategy won't

work. Doesn't MS test its updates before it releases them? Shoddy QC like

this just encourages people to turn off Automatic Updates.

"Miss_Sue" wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message everytime.

> What is this upgrade for? Is it something I need to have installed? What

> do I need to do to get rid of the update box? If I x out, the update symbol

> stays at the bottom of my screen.

July 11, 2007

"Miss_Sue" wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message everytime.

> What is this upgrade for? Is it something I need to have installed? What

> do I need to do to get rid of the update box? If I x out, the update symbol

> stays at the bottom of my screen.

If you can't uninstall .Net Framework 1.1, just manually download it from

the MS Download Center here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&DisplayLang=en

Save it to your Desktop and run it to re-install right over the old

installation.

Also Download and save to Desktop

..Net Framework 1.1 Service Pack 1 from here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en

and Hotfix KB886903 from here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8ec6fb8a-29eb-49cf-9dbc-1a0dc2273ff9&DisplayLang=en

After you re-install all 3 KB928366 should install OK.

Good Luck

July 12, 2007

I keep geting this message to install new updates.All of them install except

10 of them.How do I get them to install.I tried several times and the same

ones are not install.

"Miss_Sue" wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message everytime.

> What is this upgrade for? Is it something I need to have installed? What

> do I need to do to get rid of the update box? If I x out, the update symbol

> stays at the bottom of my screen.

July 12, 2007

I've had this issue as well. I wonder if reinstalling .NET 1.1 will damage my

..NET 2 or 3 (I saw an update for .NET 3 in Microsoft Update) installations? I

could always reinstall those after the fact however.

Thanks!

hselburn

"LostWages1" wrote:

>

> "Miss_Sue" wrote:

>

> > I received security updates last night. When it tried to load, I got the

> > message

> > The following updates did not install:

> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> > (KB928366)

> >

> > I've tried repeatedly to run the update, but get the same message everytime.

> > What is this upgrade for? Is it something I need to have installed? What

> > do I need to do to get rid of the update box? If I x out, the update symbol

> > stays at the bottom of my screen.

>

> If you can't uninstall .Net Framework 1.1, just manually download it from

> the MS Download Center here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&DisplayLang=en

> Save it to your Desktop and run it to re-install right over the old

> installation.

>

> Also Download and save to Desktop

> .Net Framework 1.1 Service Pack 1 from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en

> and Hotfix KB886903 from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=8ec6fb8a-29eb-49cf-9dbc-1a0dc2273ff9&DisplayLang=en

>

> After you re-install all 3 KB928366 should install OK.

>

> Good Luck

>

July 13, 2007

"Miss_Sue" wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message everytime.

> What is this upgrade for? Is it something I need to have installed? What

> do I need to do to get rid of the update box? If I x out, the update symbol

> stays at the bottom of my screen.

"EyeNoZero" wrote:

> This update failed 5 times. I feel like a bad day is coming. Maybe not

> tomorrow..but soon. Total reformat over a weekend.

As I painfully learned today, this is a common problem. Free Microsoft

security support has been swamped with phone calls at 866-727-2338.

Fortunately they're being very nice about it and walk you through the steps

to overcome the installation problems for the ,Net 1.1 and .Net 2.0 security

updates issued July 10, 2007. The bizarre nature of this is that tech

support told me that these updates work fine if you do not already have .net

framework 1.1 or .net framework 2.0 installed -- heck, why would you update

them if you don't have them already installed? Such is the joy of dealing

with tech support overseas at 2 a.m. their time.

Also you need to keep the 3 versions of .net framework on your computer

(1.1, 2.0, and 3.0) -- they are not cumulative. Different applications

require different versions of .net framework to function.

I'll try to repeat their step by step instructions so you don't have to

call. It worked fine on my Windows XP Pro, SP2 computer it did not work on

my wife' similar computer.

Read through them first before you do anything -- especially the caution at

the end.

The steps from Microsoft Security Tech Support and from Aaron Stebner's

Weblog at upnet.notlong.com -- Microsoft Tech Support actually took me there

first.

(1) Try to perform a standard uninstall of the .net framework for which you

could not install the July 10 security update. Of course, you do this in the

Control Panel's Add-Remove Programs.

(2) If this fails to completely remove the .net framework you've targeted,

then you'll want to download the tool from Stebner's Weblog -- this is the

tool that Microsoft Tech Support uses and recommends. The file name is

dotnetfx_cleanup_tool.zip . Unzip the file and run it. You will get to choose

which versions (1.0, 1.1, 2.0) of .net framework you want to uninstall and

clean up. While Mr. Stebner warns against simply uninstalling the .net

frameworks, Microsoft Tech Support had me run this tool without first

attempting the standard uninstall. On my computer this worked just fine.

Stebner warns:

There are a couple of very important caveats that you should read before

using this tool to cleanup .NET Framework bits on your machine:

1. You should try to perform a standard uninstall first. This tool is not

designed as a replacement for uninstall, but rather as a last resort for

cases where uninstall or repair did not succeed for unusual reasons.

2. This cleanup tool will delete shared files and registry keys used by

other versions of the .NET Framework. So if you use it, be prepared to repair

or reinstall any other versions of the .NET Framework that are on your

computer to get them to work correctly afterwards

Download the tool completely uninstall .net frameworks 1.0, 1.1, and 2.0.

(3) Reboot your computer after uninstalling/cleaning up the .net frameworks

you want to remove. NOte that when you restart your computer, any application

that is dependent on a .net framework version that you uninstalled will not

work. Be patient -- they'll work once you've reinstalled the appropriate .net

framework(s).

(4) Run Windows Update - custom. It should show all of the .net frameworks

not currently installed on your computer. Now you have probably not worried

about .net framework 3.0 since there was no security update for it. But there

is a regular update for it. You will probably find these .net frameworks

under "High Priority," but more likely under "Software, Optional." You can

download ALL of the .net frameworks and updates that are visible to you here

-- 1.1, 2.0, 3.0.

(5) After they've installed, reboot your computer.

(6) Now, the .net framework 1.1 that you just installed includes the latest

security update (Microsoft made this change today, July 12, 2007). You should

NOT try to install that update. So you should go back to Microsoft Update,

choose custom, and if it shows the .net framework 1.1 security pack update

tell Microsoft Update not to show it any more. Apparently Microsoft Update

thinks you didn't install it because it was built into the 1.1 that you just

installed.

(7) If you uninstalled .net framework 2.0, you should have been able to

reinstall it via Microsoft update. If it did not show up in Microsoft update,

you can track it down online via a search engine or at Microsoft.com and

download it and install it manually.

CAUTION. Frankly, you would be most prudent to clone your hard drive before

running these updates -- just to give yourself some protection. On my wife's

Windows XP Pro, SP2 computer, the .net framework 1.1 reinstall did not take

and I could not install it because I started getting Runtime errors from the

Microsoft Visual C++ RunTime Library. So I had to revert to a clone after

copying all the data (the D partition) to the clone's D partition.

July 13, 2007

look in the newsgroup for George's

SOLUTION to the .net "failed to install" update

"Miss_Sue" <MissSue@discussions.microsoft.com> wrote in message

news:EEE0E5AF-94AA-4746-B0B9-2B31345B2954@microsoft.com...

>I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message

> everytime.

> What is this upgrade for? Is it something I need to have installed?

> What

> do I need to do to get rid of the update box? If I x out, the update

> symbol

> stays at the bottom of my screen.

July 14, 2007

Thanks for that!.. I have tried multiple sites with no success and was on the

verge of throwing PC through the window. At last life returns to normal

(almost )

"Greg" wrote:

> If you install dotnetfx, KB867460, then KB928366 will install correctly.

>

> Greg

>

> "Miss_Sue" wrote:

>

> > I received security updates last night. When it tried to load, I got the

> > message

> > The following updates did not install:

> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> > (KB928366)

> >

> > I've tried repeatedly to run the update, but get the same message everytime.

> > What is this upgrade for? Is it something I need to have installed? What

> > do I need to do to get rid of the update box? If I x out, the update symbol

> > stays at the bottom of my screen.

July 15, 2007

Worked great! Many Thanks!

"LostWages1" wrote:

>)

> >

> > I've tried repeatedly to run the update, but get the same message everytime.

> > What is this upgrade for? Is it something I need to have installed? What

> > do I need to do to get rid of the update box? If I x out, the update symbol

> > stays at the bottom of my screen.

>

> If you can't uninstall .Net Framework 1.1, just manually download it from

> the MS Download Center here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&DisplayLang=en

> Save it to your Desktop and run it to re-install right over the old

> installation.

>

> Also Download and save to Desktop

> .Net Framework 1.1 Service Pack 1 from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en

> and Hotfix KB886903 from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=8ec6fb8a-29eb-49cf-9dbc-1a0dc2273ff9&DisplayLang=en

>

> After you re-install all 3 KB928366 should install OK.

>

> Good Luck

>

July 18, 2007

"Miss_Sue" wrote:

> I received security updates last night. When it tried to load, I got the

> message

> The following updates did not install:

> Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> (KB928366)

>

> I've tried repeatedly to run the update, but get the same message everytime.

> What is this upgrade for? Is it something I need to have installed? What

> do I need to do to get rid of the update box? If I x out, the update symbol

> stays at the bottom of my screen.

July 19, 2007

"LostWages1" wrote:

>

> "Miss_Sue" wrote:

>

> > I received security updates last night. When it tried to load, I got the

> > message

> > The following updates did not install:

> > Security Update for Microsoft .NET Framework, Version 1.1 Service Pack 1

> > (KB928366)

> >

> > I've tried repeatedly to run the update, but get the same message everytime.

> > What is this upgrade for? Is it something I need to have installed? What

> > do I need to do to get rid of the update box? If I x out, the update symbol

> > stays at the bottom of my screen.

>

> If you can't uninstall .Net Framework 1.1, just manually download it from

> the MS Download Center here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&DisplayLang=en

> Save it to your Desktop and run it to re-install right over the old

> installation.

>

> Also Download and save to Desktop

> .Net Framework 1.1 Service Pack 1 from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en

> and Hotfix KB886903 from here:

> http://www.microsoft.com/downloads/details.aspx?FamilyID=8ec6fb8a-29eb-49cf-9dbc-1a0dc2273ff9&DisplayLang=en

>

> After you re-install all 3 KB928366 should install OK.

>

> Good Luck

Don't know who you are but I am very grateful. Most of the solutions I

found required me to be a computer programer but this was easy and IT WORKED!!

Thank-you very much. KB928366 is installed.....finally

>

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