Error 2894 on Windows Vista when trying to install Messenger

[Guest ashley.yeo@gmail.com]

I am using Vista Home and have received the error 2894 when I tried to

download Windows Messenger. These are the following problem reports

that I have received:

 

Windows Modules Installer

Problem signature

Problem Event Name: WINDOWS_WCP_AI_FAILURE2

OsVersion: 6.0.6000

InstallerId: File SD

Phase: 32

Mode: Delta (servicing up)

Status: 80070002

Component: x86_microsoft-windows-

riched32_31bf3856ad364e35_none_183050c67a1d6eda

QueueType: Servicing

Annotation: unknown

OS Version: 6.0.6000.2.0.0.768.2

Locale ID: 18441

 

Files that help describe the problem

pending.xml

poqexec.log

Cbs.log

memory.hdmp

minidump.mdmp

 

and

 

Windows Live Messenger

Problem signature

Problem Event Name: APPCRASH

Application Name: msnmsgr.exe

Application Version: 8.1.178.0

Application Timestamp: 45b12d6a

Fault Module Name: msnmsgr.exe

Fault Module Version: 8.1.178.0

Fault Module Timestamp: 45b12d6a

Exception Code: c0000005

Exception Offset: 000a3425

OS Version: 6.0.6000.2.0.0.768.2

Locale ID: 18441

 

Extra information about the problem

LCID: 1033

 

I badly need step by step help on how to solve the above problems.

 

Thanks very much!