Guest Toemoss Posted September 29, 2007 Posted September 29, 2007 when i update to SP2 it starts and gets to performing inventory and stops at an error that reads: the file f:\windows\system32\ntdll.dll is open or in use by another application. close all other applications and click retry. But the update is the only application i have running. I am running Mcafee Security Center.
Guest PA Bear Posted September 29, 2007 Posted September 29, 2007 1. Run a thorough check for hijackware, including posting your HijackThis log to an appropriate forum. Check for Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/Darnit.htm http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your HijackThis log to http://forums.spywareinfo.com/, http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or other appropriate forum for expert analysis, not here.** 2. Do not install SP2 until an expert gives your HijackThis log a clean bill of health. Also see: Windows XP - Service Pack 2 (SP2) - FAQs & Best Practices http://aumha.net/index.php?c=16 What to Know Before Downloading/Installing SP2 http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx Installing SP2 Step-by-Step http://support.microsoft.com/default.aspx?scid=fh[ln]xpsp2insthowto Troubleshooting Your Installation http://support.microsoft.com/default.aspx?scid=fh[ln]xpsp2insttshoot WinXP SP2 FAQ: What to do after installing SP2 http://support.microsoft.com/default.aspx?scid=fhlnxpsp2installed Service Pack (any) Installation Checklist (MVP Jupiter Jones) http://www3.telus.net/dandemar/spackins.htm WinXP SP2-specific Page (MVP Jupiter Jones) http://www3.telus.net/dandemar/xpsp2.htm The hard disk space requirements for Windows XP Service Pack 2 http://support.microsoft.com/default.aspx?kbid=837783 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Toemoss wrote: > when i update to SP2 it starts and gets to performing inventory and stops > at > an error that reads: the file f:\windows\system32\ntdll.dll is open or in > use by another application. close all other applications and click retry. > But the update is the only application i have running. I am running > Mcafee > Security Center.
Guest TaurArian [MS-MVP] Posted September 30, 2007 Posted September 30, 2007 Try installing in safe mode (after checking your system in accordance with PA Bear's instructions). Windows XP Service Pack 2 - download (for single PCs also) http://www.microsoft.com/downloads/details.aspx?familyid=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&displaylang=en SP2 CD can be ordered online. http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx Service Pack 2 for Windows XP Professional, x64 Edition, Windows Server 2003, x64 Editions Windows Server 2003 R2, x64 Editions, Windows Server 2003 Compute Cluster Edition with Service Pack 1 Windows Server 2003 Storage Server R2, x64 Editions http://www.microsoft.com/downloads/details.aspx?familyid=893FD6C0-6283-44C3-BB84-B2F0315B2AE6&displaylang=en -- ==================================== TaurArian [MS-MVP] 2005-2008 - Australia ==================================== How to make a good post: http://www.dts-l.org/goodpost.htm Defending your machine: http://defendingyourmachine2.blogspot.com/ http://taurarian.mvps.org/index.htm Emails will not be acknowledged - please post to the newsgroup so all may benefit. "Toemoss" <Toemoss@discussions.microsoft.com> wrote in message news:0B7D56C9-0141-418A-B1ED-0FEDB4E79A85@microsoft.com... | when i update to SP2 it starts and gets to performing inventory and stops at | an error that reads: the file f:\windows\system32\ntdll.dll is open or in use | by another application. close all other applications and click retry. But | the update is the only application i have running. I am running Mcafee | Security Center.
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