Guest Vicky Posted October 1, 2007 Posted October 1, 2007 This downloaded yesterday and now I can not send or receive email via Microsoft Office Outlook. I CAN receive them through Outlook Express so obviously it is not an ISP issue but something to do with the Service Pack 3 update. Anyone got any idea what I can do. I went to control panel and tried to uninstal it and was told that I COULD NOT uninstall this update !!! GRRRR -- Vicky
Guest DL Posted October 1, 2007 Posted October 1, 2007 Open OL or use the Mail Applet in the control panel to Test Accounts That should give some err msg, which may be of help "Vicky" <Vicky@discussions.microsoft.com> wrote in message news:DA815828-89BC-4927-B2AC-5AEEA3B6B82A@microsoft.com... > This downloaded yesterday and now I can not send or receive email via > Microsoft Office Outlook. I CAN receive them through Outlook Express so > obviously it is not an ISP issue but something to do with the Service Pack > 3 > update. Anyone got any idea what I can do. I went to control panel and > tried to uninstal it and was told that I COULD NOT uninstall this update > !!! > GRRRR > -- > Vicky
Guest Vicky Posted October 1, 2007 Posted October 1, 2007 Yes tried this and there were no error messages came up everything completed with a green tick -- Vicky "DL" wrote: > Open OL or use the Mail Applet in the control panel to Test Accounts > That should give some err msg, which may be of help > > "Vicky" <Vicky@discussions.microsoft.com> wrote in message > news:DA815828-89BC-4927-B2AC-5AEEA3B6B82A@microsoft.com... > > This downloaded yesterday and now I can not send or receive email via > > Microsoft Office Outlook. I CAN receive them through Outlook Express so > > obviously it is not an ISP issue but something to do with the Service Pack > > 3 > > update. Anyone got any idea what I can do. I went to control panel and > > tried to uninstal it and was told that I COULD NOT uninstall this update > > !!! > > GRRRR > > -- > > Vicky > > >
Guest DL Posted October 1, 2007 Posted October 1, 2007 The test msg appears in OL? NB if you open OE it *will* receive your mail "Vicky" <Vicky@discussions.microsoft.com> wrote in message news:ABCA3246-091D-46AA-A720-42A5DACBA57E@microsoft.com... > Yes tried this and there were no error messages came up everything > completed > with a green tick > -- > Vicky > > > "DL" wrote: > >> Open OL or use the Mail Applet in the control panel to Test Accounts >> That should give some err msg, which may be of help >> >> "Vicky" <Vicky@discussions.microsoft.com> wrote in message >> news:DA815828-89BC-4927-B2AC-5AEEA3B6B82A@microsoft.com... >> > This downloaded yesterday and now I can not send or receive email via >> > Microsoft Office Outlook. I CAN receive them through Outlook Express >> > so >> > obviously it is not an ISP issue but something to do with the Service >> > Pack >> > 3 >> > update. Anyone got any idea what I can do. I went to control panel >> > and >> > tried to uninstal it and was told that I COULD NOT uninstall this >> > update >> > !!! >> > GRRRR >> > -- >> > Vicky >> >> >>
Guest PA Bear Posted October 1, 2007 Posted October 1, 2007 Forwarded to Outlook General newsgroup via crosspost. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Vicky wrote: > This downloaded yesterday and now I can not send or receive email via > Microsoft Office Outlook. I CAN receive them through Outlook Express so > obviously it is not an ISP issue but something to do with the Service Pack > 3 > update. Anyone got any idea what I can do. I went to control panel and > tried to uninstal it and was told that I COULD NOT uninstall this update > !!! > GRRRR
Guest Tad Posted October 1, 2007 Posted October 1, 2007 I had the same problem starting Friday afternoon after I installed Office SP3. With the help of my ISP I also found that Outlook Express worked fine. I went to the control panel and used the "repair/reinstall" function for Outlook (as you said, SP3 cannot be removed by itself). That, after some re-entering of option settings, appeared to be the thing that solved the problem It works fine now. "PA Bear" wrote: > Forwarded to Outlook General newsgroup via crosspost. > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.org/ > > Vicky wrote: > > This downloaded yesterday and now I can not send or receive email via > > Microsoft Office Outlook. I CAN receive them through Outlook Express so > > obviously it is not an ISP issue but something to do with the Service Pack > > 3 > > update. Anyone got any idea what I can do. I went to control panel and > > tried to uninstal it and was told that I COULD NOT uninstall this update > > !!! > > GRRRR > >
Guest Vicky Posted October 1, 2007 Posted October 1, 2007 Thanks for your postings but DOH I have not got a clue what you are all on about........ Im just a woman for goodness sake !!!! Anyway I have sent an email to Microsoft as I know this is a problem they have caused and at least I can still get mail through Outlook Express so no real urgency.............. -- Vicky "Tad" wrote: > I had the same problem starting Friday afternoon after I installed Office > SP3. With the help of my ISP I also found that Outlook Express worked fine. I > went to the control panel and used the "repair/reinstall" function for > Outlook (as you said, SP3 cannot be removed by itself). That, after some > re-entering of option settings, appeared to be the thing that solved the > problem It works fine now. > > "PA Bear" wrote: > > > Forwarded to Outlook General newsgroup via crosspost. > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-Windows (IE, OE, Security, Shell/User) > > AumHa VSOP & Admin http://aumha.net > > DTS-L http://dts-l.org/ > > > > Vicky wrote: > > > This downloaded yesterday and now I can not send or receive email via > > > Microsoft Office Outlook. I CAN receive them through Outlook Express so > > > obviously it is not an ISP issue but something to do with the Service Pack > > > 3 > > > update. Anyone got any idea what I can do. I went to control panel and > > > tried to uninstal it and was told that I COULD NOT uninstall this update > > > !!! > > > GRRRR > > > >
Guest Vicky Posted October 3, 2007 Posted October 3, 2007 Had absolutely no response to my email about this what the heck are Microsoft doing - oh yea trying to get us all to spend £180 plus on 2007 ???? -- Vicky "Vicky" wrote: > Thanks for your postings but DOH I have not got a clue what you are all on > about........ Im just a woman for goodness sake !!!! Anyway I have sent an > email to Microsoft as I know this is a problem they have caused and at least > I can still get mail through Outlook Express so no real urgency.............. > -- > Vicky > > > "Tad" wrote: > > > I had the same problem starting Friday afternoon after I installed Office > > SP3. With the help of my ISP I also found that Outlook Express worked fine. I > > went to the control panel and used the "repair/reinstall" function for > > Outlook (as you said, SP3 cannot be removed by itself). That, after some > > re-entering of option settings, appeared to be the thing that solved the > > problem It works fine now. > > > > "PA Bear" wrote: > > > > > Forwarded to Outlook General newsgroup via crosspost. > > > -- > > > ~Robear Dyer (PA Bear) > > > MS MVP-Windows (IE, OE, Security, Shell/User) > > > AumHa VSOP & Admin http://aumha.net > > > DTS-L http://dts-l.org/ > > > > > > Vicky wrote: > > > > This downloaded yesterday and now I can not send or receive email via > > > > Microsoft Office Outlook. I CAN receive them through Outlook Express so > > > > obviously it is not an ISP issue but something to do with the Service Pack > > > > 3 > > > > update. Anyone got any idea what I can do. I went to control panel and > > > > tried to uninstal it and was told that I COULD NOT uninstall this update > > > > !!! > > > > GRRRR > > > > > >
Guest ANONYMOUS Posted October 3, 2007 Posted October 3, 2007 Vicky, Have you checked the configurations of Outlook especially ISP details, username and passwords? SP3 *might* have changed this and it is a good idea to double check this with Outlook Express which you say still works. Just do a copy and paste to make sure everything is correct. Hope this helps. Vicky wrote: > > This downloaded yesterday and now I can not send or receive email via > Microsoft Office Outlook. I CAN receive them through Outlook Express so > obviously it is not an ISP issue but something to do with the Service Pack 3 > update. Anyone got any idea what I can do. I went to control panel and > tried to uninstal it and was told that I COULD NOT uninstall this update !!! > GRRRR > -- > Vicky
Guest Brian Tillman Posted October 4, 2007 Posted October 4, 2007 Vicky <Vicky@discussions.microsoft.com> wrote: > Had absolutely no response to my email about this what the heck are > Microsoft doing - oh yea trying to get us all to spend £180 plus on > 2007 ???? Microsoft employees generally do not read these newsgroups as they are not official Microsoft support channels. On occasion, a Microsoft employee might post here, but they're courtesy posts only. No commitments to be here. -- Brian Tillman [MVP-Outlook]
Guest Vicky Posted October 4, 2007 Posted October 4, 2007 Yup tried all that and all the information is correct. I actually emailed the support group and did not expect them to reply to a post on this board but have not had a response to this. I will email them again. -- Vicky "ANONYMOUS" wrote: > Vicky, > > Have you checked the configurations of Outlook especially ISP details, > username and passwords? SP3 *might* have changed this and it is a good > idea to double check this with Outlook Express which you say still > works. Just do a copy and paste to make sure everything is correct. > > Hope this helps. > > > Vicky wrote: > > > > This downloaded yesterday and now I can not send or receive email via > > Microsoft Office Outlook. I CAN receive them through Outlook Express so > > obviously it is not an ISP issue but something to do with the Service Pack 3 > > update. Anyone got any idea what I can do. I went to control panel and > > tried to uninstal it and was told that I COULD NOT uninstall this update !!! > > GRRRR > > -- > > Vicky >
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