windows 10 update - broken laptop

[Guest Lis_ah]

Hi,

 

I've had my laptop just over a year. Not cheap.

 

I'm currently doing a degree assignment.

 

Windows 10 is ruining my life.

 

 

My laptop updated at the weekend and initially I got a blue screen asking me to pick OS, and advising I pick "rollover" which I did.

 

It went through a few rounds of this when I picked "windows 10" and it started, however nothing would work. No internet. Unable to do anything. Tried to do a system restore, but there was nothing to restore to???

 

 

When that all failed I did a reset. It worked once but had to turn off automatic updates to prevent the aforementioned painful update. Since then, if you turn it on, it constantly reboots, I imagine because it's not allowed to update.

 

So i get the dell start up screen, then for a split second a screen with a cmd box thing then the laptop turns off and restarts itself. It does this continually. Tried starting in safe mode. Doesn't work. It did a driver's check and nothing is wrong...? Something is very wrong.

 

I have a completely useless laptop which is now out of warranty and broken through absolutely no fault of my own.

 

Windows 10 is a joke and I believe Microsoft should fix my laptop.

 

 

Help!!

 

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